Ø  Provides training for Sales Agents and Sales Managers on product knowledge,customer service skills and financial service .Responsible for Sales interview alongside the Human resource and conducting training for all products,resulting in increase of revenue generation in new hires by 40%.Designing an online based quality assurance program that will be used for monitoring and tracking sales and performance in the field.Provides training for Sales agents and Sales managers on product knowledge, customer service skills and financial service.Ø  Develop training materials to aid and guide agents and sales managersØ  Create content and ideas to push sales in the region.Ø  Proffering solution to Sales Agents and Managers at the point of sale both on and off site.Ø  Feedback to the Headquaters on any challenges regarding the EasyBuy App the need for improvement where necessary.Ø  Effective turnaround and minimal challenges.Ø  Provision of after Sales Support to Customers on and off site.Compilation of daily, weekly reports, including creating of a monthly activity for the region.ACHIEVEMENT1.     Operation minimal or zero violations and rejection bills was achieved through the Sales Agents.2.     Prompt resolution of challenges from the Sales Agents and Sales Managers.3.     Weekly target was increased from 50- 2000 bills weekly.4 . Customer's rate of complain was minimized and improvement done where necessary.

 1. Training of Sales Agents and Sales Managers on product knowledge. 2. Proffering solution to Sales Agents at the point of Sale. 3. Feedback to the Regional Manager on any challenges regarding the EasyBuy App. 4. Effective turnaround and minimal challenges. ACHIEVEMENT 1. Operation minimal or zero violations and rejection bills was achieved through the Sales Agents. 2. Prompt resolution of challenges from the Sales Agents and Sales Managers. 3. Weekly target was increased from 50- 200 bills weekly.

1. Optimize consumers experience by educating them to maximize the features on their device(s)2. Combat correction at retail level.3. Make available merchandizing and brand support at retail level.4. To meet daily activation rate and other key performance indicators5' Collate and send daily and weekly reports on retail activities, which includes activations, kpi, sell-out reports.6. Report directly to the team leader on all wholesale and retail activities within the solution point7. Measure marketing efforts and monitor marketing metrics to determine performance against goals including competition.8. Regularly meet with the customers and stakeholders to move the Nokia Brand.9. Share customer learning and insights with fellow employees.10.Regular training for retailer and wholesaler staff.11.Effective stock out management and reporting at both retail and wholesale.ACHIEVEMENT 1.With the regular hands on training received,I was able to move and achieve my weekly target of 200. - 500 devices per week with increase in kpi and asp.2. Turnaround time and quick response to challenges from customer was an advantage to creating more awareness for the brand.3.Having worked with major wholesale and retail outlets the Nokia revenue was increased from 10-50 million per week.

1.Configuration of CDMA Phones and Evdo2. Customer Related Services Pertaining to Data Services3. Installation of Software.4. Troubleshooting and Fixing of Phones and Modem issues5. Customer service and relationsACHIEVEMENT1. Quick turnaround for customers challenge as regard their internet modem by liasing with the site engineers and a prompt follow up.2. Increased activations from 50 modem to 100 modem per week3.Adequate recommendation and market share for the brand through promotions for the brand