Medical Assistant
CurrentSupports patient and provider throughout patient visitEnsures patient and provider are prepared for the visitEnsures patient’s questions are answered prior to leaving; prepares room for next appointmentProvides excellent patient service through effective communication both over the phone and in personCompletes appropriate documentation including patient registration if necessaryMaintains required clinical knowledge, technical skills, training and credentials through personal professional developmentProvides training and support to other Medical AssistantsHelped implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction; and lowered monthly overhead by 10%