Pamela Peacock Email and Phone Number

Experient drives the success of the world’s most recognized brands to deliver superior experience, technology, and transformation. We simplify the complex, crafting cutting-edge experiences that improve lives and transform businesses. Our incredibly talented teams deliver practical, end-to-end solutions. And we always measure our success by how well we help our clients succeed.

• Commissioned research studies and built 3rd party partnerships at AT&T to increase enrollment in the Federal Affordable Connectivity Program (ACP) to provide broadband internet to low income families• Led product transformation to increase digital check-in success rates by 30% and deploy digital checkout process in over 1500 N. American hotels for IHG• Managed front-end development efforts (Scrum Master) of 15-person technology team responsible for customer experience improvements for $2.7B U.S. furniture retailer, RoomsToGo• Gathered product requirements from business and IT stakeholders and implemented data solutions to enhance front-end B2B customer experience at Schneider Electric (France), provider of world-leading process and energy technologies • Created product roadmaps, app/website feature releases and global deployment schedules for B2B- and B2C-technology solutions for $29B corporate travel company operating in 109 countries• Managed copywriters and content creators to increase HomeDepot.com DIY instructional content by 30%

• Expanded customer service capabilities by process improvement for tracking and tagging social media feedback. Increased traveler engagement by 34% and reporting accuracy by 17% at Delta Air Lines• Led data cloud migration through Agile methodology including project management (Scrum Master), workflow management, user training and change management, reducing costs by 22%

• Managed cross-functional teams of writers, designers and developers at 160/90 (Endeavor) to create innovative multi-channel marketing including broadcast, print, paid and earned media for clients such as Nike, Ferrari, Lacoste Tennis• Oversaw $4M marketing and branding budget and actively managed client new-business presentations, discovery sessions, budget, creative development, campaign launch and reporting analytics

• Launched and managed company specializing in content production for film, TV, corporate, video, web and digital agency clients• Produced and/or directed TV commercials and videos for clients such as Bridgestone Golf, Lowe's Home Improvement, Subway, Georgia Lottery, Alcatel-Lucent, Little Debbie, The Atlanta Falcons, Verizon, LG, AT&T• Developed, produced and sold $3M feature film distributed in 35+ countries through Showtime, Sundance Channel and partners including Netflix, Amazon, Apple and Walmart• Managed project scope, deliverables, timelines, resources, budgets, P&L, cash flow, proposal development, director's treatments, stakeholder expectations and client relationships

Senior Project Manager in the IT and Marketing Data Analytics Groups

Senior Consultant for Accenture, Computer Associates (formerly CMSI), Atlantis Interactive (an ebay company)