I worked as an Operations Executive for Goji Investments, and dealt with high-level investment platforms. My role involved ISA and Investments administration, comprehensive AML/KYC checks, contributing to the successes of a small fintech/startup company and facilitating the onboarding of new investors through a whitelabel platform. I also ran a project management position, involving contract negotiation with other businesses and leading the selection process for business-critical partnerships.

I moved into DJS (UK) Limited, with the intention of progressing and immediately applying my skills learned, while at Amigo Loans. I was initially placed in the Customer Email Support Department but pushed towards a career in auditing and compliance. After a few months, I was placed within the newly formed Audit department and established a foundation for the business’ process reviews, compliance & policy creation and auditing the various departments around the business. I worked… Show more I moved into DJS (UK) Limited, with the intention of progressing and immediately applying my skills learned, while at Amigo Loans. I was initially placed in the Customer Email Support Department but pushed towards a career in auditing and compliance. After a few months, I was placed within the newly formed Audit department and established a foundation for the business’ process reviews, compliance & policy creation and auditing the various departments around the business. I worked directly for the CEO, therefore running a constant line of clear information to stakeholders and directors was vital to the work I produced and presented. I’m very keen to progress in a career around auditing, business analysis, administration and research, with a view to adapting and learning new industry practices. Show less

My responsibilities included speaking with clients as part of the collections department, successfully tackling difficult situations and conversations, training new starters and maintaining a consistent level of call quality for auditing purposes. During my time at Amigo Loans, I enjoyed upholding one of the best call quality records in the department, consistently performing to the highest level and being selectively picked for new trials within the department, because of my… Show more My responsibilities included speaking with clients as part of the collections department, successfully tackling difficult situations and conversations, training new starters and maintaining a consistent level of call quality for auditing purposes. During my time at Amigo Loans, I enjoyed upholding one of the best call quality records in the department, consistently performing to the highest level and being selectively picked for new trials within the department, because of my reputation. I had also been responsible for overseeing and green-lighting business changes which affect tens of thousands of clients from a collections perspective, as well as overseeing the changes made to the forefront of the business, at a sales level. Show less

During my time at EE, I was targeted on consistently performing to hit sales based targets, in a commission structured environment. This role also incorporated aspects of customer service, technical support and demonstrative presentation.

I enjoyed working for a magazine production based in Poole, where I was given the opportunity to interview the Bournemouth football team, as well as write various other feature articles about people I traveled to interview. A rewarding experience, of which several of my articles were published in the local magazine.