Pearl Scheidegger Email & Phone Number

Miamisburg, Ohio

Member of the z/OS Mainframe team.On-call rotation for 4 clients Diagnosed problems such as printers, jobs that abend and system messages.Worked with DBA and installed BMC DB2 tools. Installed product license keys.Processed user request for RMO, SAR, program moves in ENDEVOR, AFOPER and SA390.Registered datasets using SMG, Systems Management Group.Completed request to add printers on the mainframe and Direct Access Storage Devices (DASD) to storage pools.Attended Change Management meetings for upcoming change taskKey AchievementsCreated documentation to provide the staff the ability to serve as a backup for specialized tasks including registering a data set on SMG, Documented a monthly process for DASD usage to complete month-end reports, created documentation for manual shutdowns and startups commands for each LPAR if automation was to fail.Updated 3 LPARS from z/OS 1.9 to 1.11 Initialized the SYSRES, DLIB and the OMVS volume; restored SYSRES, DLIB and the OMVS Restored required datasets to the SY volume; built and customized SYS1.PARMLIBUpdated BMC DB2 tools.

Dayton, Ohio

Diagnosed problems such as printers, jobs that abend and system messages.Implemented change request for upgrades such as microcode on Automated Tape Library, DASD & CPU's. Attended Change Management meetings; participated in the bi-weekly IBM & EMC meetings. Participated in Monthly SAP Outages Task for users for RMO, SAR and updates and program moves in ENDEVOR.Updated SA390 & AFOPER, added or removed start tasks and trapped messages.Updated and checked procedures; completed requests to add or remove DB2 sub-systems.Participated in the Mainframe system disaster recovery test.Key AchievementsTrained the Pittsburgh operations team on using SA390 and Netview to bring the systems down for maintenance.Automated a printer recovery procedure to free up printer availability. Wrote a solution that trapped the error message and used the commands to force drain and reset the printer bringing it online and available.

Dayton, Ohio

Trained legacy Mead and contract employees on the Legacy Westvaco Operational duties.Focal point, on-call (24/7), for problem resolution encountered with legacy Westvaco Systems since the merger.Implemented change requests for the upgrades. Participated in meetings for post-review for the weekend outages.Attended weekly CAB meetings for the approvals for changes or upgrades to the legacy Westvaco systems.Key AchievementsSelf-trained on new operational tasks pertaining to the Legacy Mead side of operations Perform the task of preparing, printing and reviewing shift turnover.SAP Scheduled Outages Created JCL to make the operations task easier when vary off and vary on library, tape drives and commands for DB2Member of the relocation team that moved the mainframes from Laurel Maryland to Dayton Ohio. The team verified the system operations and resolved any problems.

Laurel, Maryland

Monitored 7 LPARS VM/VSE 3 MVS 4Checked CA7, Ca-scheduler and UC4 for abends. Created, updated and verified procedures for ISO training operators.Assisted in ISO procedure creations. Led the AFOPER automation on all the MVS systems.Completed request for RMO & SAR updates or changes. Monitored Automated Tape Library for errors. Pulled tapes for off-site training personnel and filled the ATL with scratch tapes. Completed emergency moves using ENDEVOR. Created job plans in UC4.Key AchievementsModified timing procedures in the shutdown member of AFOPER and reduced shutdown time to 30 minutes to 10 minutes.

Woodlawn, Maryland

Fourteen-year career has been highlighted by advancement from entry-level position as a Offline Equipment Operator through several responsible positions as a Computer Operator to current assignment as:Data Processing Operations Supervisor(1980 to 1990)Primary responsibility for supervising the operations of high-volume computer processing Visa and MasterCard transactions on behalf of thousands of merchants, 38 commercial banks and their individual customers. Key responsibilities include:Training, supervising and evaluating the work performance of a staff of four Computer Operators, one Tape Librarian and one Off-line Equipment OperatorResponding to / investigating inquires regarding billing discrepancies and preparing special request reports.Preparing daily production schedules to meet fluctuating workload demandsCommunications with supervisors/managers from other internal departments to expedite workload, resolve processing problems and expedite production.Lead shift turnover meeting to update computer operations personnel regarding system malfunctions and scheduling status.Attending change control meeting with personnel from other departments to identify and respond to daily operational problemsAssisting with planning and implementation of system conversions, enhancements and modifications; completing internal operating procedures.Disaster Recovery test