Pearl Tamayo Email & Phone Number

United States

• Responsible for overseeing all aspects of the accounts receivable function, including billing, collections
• Manage the accounts receivable team and ensure accurate and timely processing of customer invoices and payments.
• Develop and implement policies and procedures to optimize the accounts receivable process and improve efficiency.
• Monitor accounts receivable aging and follow up with customers to ensure timely payment of outstanding invoices.
• Investigate and resolve customer billing disputes and discrepancies in a timely manner.
• Review and analyze customer credit applications and make credit decisions based on established criteria.

• Manage internal and 3rd party cash application and collection teams supporting assigned regions.
• Drive improvements
• Manage and ensure any escalated issues or inquiries are investigated and resolved in a timely manner.
• Identify improvement opportunities through root cause analysis and collaborate with internal deptment leaders to implement changes.
• Create a high energy culture grounded in customer service, positivity, and results.
• Develop clear objectives for team members, mentor team members in support of their development, progression and career path.

I am excited to join the Icahn family and looking forward to the many opportunities to add value to the customer service experience in the areas of cash applications, credit & collections!

Atlanta, GA