Pearly Quek Email & Phone Number

Orchard, Singapore

• Providing the best customer experience in store.• Enriching customers lives with Apple products and eco-system.• Understanding customers needs and providing the best solution.• Recommending the right solutions for end-users and business needs.• Creating a town-hall community vibe experience for everyone.

Singapore, Singapore

• Coordinate airfreight export logistics• Ensure timely and efficient cargo shipments• Liaise with customers to address inquiries and concerns• Manage documentation for export processes• Monitor and optimize supply chain operations• Provide exceptional customer service and support

Singapore

• Streamline daily office operations• Utilize office equipment and digital tools proficiently• Organize and oversee record-keeping systems• Manage incoming correspondence effectively• Adhere to company protocols for paperwork• Facilitate meetings, travel arrangements, and conferences• Handle financial transactions and license renewals• Navigate procurement processes and billing• Provide logistical support for Sales and Marketing• Execute miscellaneous tasks as directed by the Managing Director

Singapore, Singapore

3 Changi North Street 2 #01-01B

• Foster positive customer relations and oversee customer management to attain performance benchmarks.• Exhibit complete ownership and drive timely issue resolution to meet service benchmarks, collaborating with various internal support channels to achieve customer satisfaction objectives.• Collaborate across departments to initiate and execute projects aimed at expanding business, increasing business volume, and reinforcing service offerings.• Identify prospects for enhancing productivity, efficiency, and quality, spearheading continuous service improvement initiatives for clients.• Handle all customer-related tasks and account administration responsibilities, including implementing procedures and providing follow-up services.• Ensure punctual and efficient delivery through progress reports, regularly providing accurate updates on activity status via appropriate reports as needed.• Efficiently and effectively resolve logistical support challenges for designated customer groups.• Dispense logistics advice and share pertinent information with customers as required.• Engage directly with customers to articulate ideas and solutions clearly, positively, and concisely.

Singapore, Singapore

•Answering and attending to customer enquiries.•Providing quotation to customers•Provide solutions and advices to customer needs and arrangements.•Handling and submit customer’s monthly reports.•Handles Company’s airfreight monthly profit shares report.•Handles customer third party billing•Coordinates with operation ensuring smooth process and produces for first time customer/ customer's spot shipment.•Handles odd size cargo shipments.•Handles special arrangement (E.g. arranging customer goods for vacuum pack)

Singapore

Diploma Of Education, Logistics Management

Electronics Instrumentation | Electronics Engineering