Louise Pearson Email & Phone Number

I am a leader that is passionate about the customer, the team that make it happen and the joy of making a sale.I have worked in the industry for over 25 years selling, with over 20 of those years in leadership roles - both operational and strategic. A career built from great foundations, starting on the shop floor and moving up to the executive boardroom. A retailer with international experience having built markets from scratch and lead international markets to growth for over five years. The breadth of some of my experience covers - • Accountable for delivery of profitable sales volume from $10 million to $3.2 billion.• Responsible for CODB budgets up to $420 million to deliver ROI.• Led and empowered large teams, with direct reports being up to 25 and broader teams from 70 to 15,000. • Significant change agent re-engineering ways of working to deliver up to $30 million per annum CODB savings.• Executive customer advocate who can push an agenda of being customer centric across an organisation and can deliver increases in NPS and financial customer metrics. • Juggle the day to day operation, while still delivering transformational projects that were $100k to $10m in capital spend.• Developed teams and individuals to be the best that they can be, so that role promotions can be achieved or awards such as Store of the Year.• Reviewed brand strategy across marketing, PR, ambassadors and sponsorships to deliver a direction that aligns to the core customer the business is trying to attract.

Listed skills include Retail, Team Leadership, Merchandising, Store Management, and 17 others.

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  University Of Melbourne

  Zoology