Pebila Shani S Email & Phone Number

Coimbatore, Tn, In

Coimbatore, Tamil Nadu, India

Currently, I am into End-End Recruitment:-Closely collaborating with vertical heads to comprehend their personnel requirements and creating successful recruitment plans.-Effectively sourcing through Social Media campaigns and handling Vendors for bulk hiring.-Finding possible applicants by using a variety of channels, such as job boards, social media, networking events, and employee recommendations.-Evaluating resumes and performing preliminary phone interviews to determine a candidate's suitability for a particular position.-Arranging for interviews between candidates and hiring managers to guarantee a smooth procedure.-Performing background checks and reference checks as needed.-Extending job offers and working with chosen individuals to negotiate employment arrangements.-Maintaining candidate records accurate and current in the Applicant Tracking System(Ceipal).-Helping with the new hires' Onboarding procedure.-Staying up to date on best practices in hiring and personnel acquisition as well as industry developments.

Coimbatore, Tamil Nadu, India

Having years of expertise as an Incident Management, Customer relationship Management and Escalation management.-Addressing customer queries related to orders, products, and services through various communication channels.-Assisting customers with placing orders, tracking shipments, and resolving any issues related to their purchases.-Handling return requests, processing refunds, and ensuring compliance with Amazon’s return policy.-Troubleshooting customer issues and providing effective solutions.-Resolving customer complaints promptly and ensuring their satisfaction.-Leveraging years of expertise in Incident Management, Customer Relationship Management, and Escalation Management to enhance customer service.