Anne Pedersen Email & Phone Number

Arlington, Ma

Arlington, Ma

Arlington, Ma

Partner with executives and small business owners looking for project and operational assistance. Translate pressing issues and deadlines into action plans with next steps upon completion, written documentation to ensure progression. Problem resolution requiring research and option analysis. Multiple clients and projects managed simultaneously.

Boston, Ma

Responsible for managing $35M book of business of 30+ large case customers in New England and upstate NY. Deep benefit knowledge of Life, Disability, Dental, FMLA, Stop Loss, EAP, Accident and Critical Illness. Generated cross sell opportunities for additional revenue. Performed and delivered annual renewals.

Greater Boston Area

Senior client service manager connecting nationwide clients to their life and disability benefits. Portfolio includes Unions as well as clients from the manufacturing, non-profit, and educational industries. Client employee base ranges from 500 – 50,000. Sales RFP support. Responsibilities include on-boarding clients, issue identification and resolution plus general support. 90% client renewal rate. Awarded Client Representative of the Year in 2002 and 2005.Member of the Six Sigma team focusing on Client On-Boarding, from RFP through Contract Delivery. ING acquired ReliaStar Life Insurance Company, formerly Northwestern National Life Insurance, in 2000.

Greater Boston Area

Responsible for 1,500+ clients with employee population from 5 - 5,000 employees. Implemented new groups, resolved claim issues and provided service to policyholders. Established successful broker relationships.