What does it mean to make a commitment? As thought leader, strategist, execution specialist, my expertise is centered on the challenge of getting stuff done in adverse, unstructured and time-pressured situations. In my career, I have managed almost every functional area of business. As consultant and Engagement Executive, my hands-on experience in IT strategy, strategy execution, and custom software development oversight crosses consumer, B2B, tech and consulting business models.My history with artificial intelligence goes back to 1989 when I authored Expert Systems Programming: Practical Techniques for Rule-Based Systems for John WIley & Sons. I taught expert systems full-time at Purdue University as Visiting Assistant Professor... way back when.Fast forward to Zenylitics AI-enabled managed speech analytics, partnering with CallMiner. Our 'Guided Insights as a Service' delivers a multi-role 'Team' as well as the industry-leading CallMiner service. Our Team handles the mundane complexities of supporting and configuring CallMiner. More importantly, Zenylitics analyzes your data to ensure you get the desired outcomes. In sum, we vastly reduce the unspoken cost and execution risk that accompanies so many AI tools.Connect with me if your business would benefit from bringing your call center 'dark data' to actionable light.On the personal side, I have won several national chess titles, released two nationally-charted music CDs, and was a Pickleball US Open and 'Nationals' silver medalist. I love writing for musical theatre and have been lucky enough to have had several productions of my musical theatre work staged.