• Optimize user adoption of our technology and develop data driven strategies• Monitoring, trouble-shooting and fixing of bugs.• Implementation, launch and FUP of our solution with clients• Verification of invoicing with clients• Organize and develop how to guides & procedures• Training of employees & clients

• Customer service mainly focused on customer experience.• Integration of our solution with the customer's system• Training of the client on using our payments service• Draft procedures• Analysis of data• In charge of customer success specialist training

• I was the leader in upsells and enrollments for two consecutive years.• I go above and beyond to provide an outstanding service to help customers. My reviews on different platforms speak for themselves, given that I also had the highest number of positive written reviews on external portals.• I am naturally empathic to understand clients' needs.• I have a positive mindset that allows me to embrace change and hold a supportive team spirit.

• Instructor for individual/group classes in surf, kite-surf and windsurf• Developed digital marketing strategies to attract customers (ex: email marketing, Facebook ads and workshops)• Organised surf trips to create lasting relationships with my clients, assuring customer satisfaction

I helped turn around the situation of a holding of 3 companies with 28 employees in financial distress.• I redefined the commercial strategy for the sale and development of 53 terrains. The Real Estate company comprised the development of a 30 Ha Trust, including houseboats and a yacht club.• I supervised the Digital Marketing campaigns of the hotel, day-to-day operations and established commercial partnerships with sites and agencies.• I was in charge of purchases from the… Show more I helped turn around the situation of a holding of 3 companies with 28 employees in financial distress.• I redefined the commercial strategy for the sale and development of 53 terrains. The Real Estate company comprised the development of a 30 Ha Trust, including houseboats and a yacht club.• I supervised the Digital Marketing campaigns of the hotel, day-to-day operations and established commercial partnerships with sites and agencies.• I was in charge of purchases from the construction company and the supervision of finances. I changed most suppliers, negotiated contracts, and coordinated operations for the 40 apartments in construction. Show less

At Algae Liquor S.A., an innovative biotech startup, I managed purchases, project viability, and finances. Notable achievements include winning prestigious business competitions in Argentina, such as Bapro-Endeavor Business Challenge and Bid Challenge Argentina. We received distinctions like being selected among the 50 best incubated startups globally by the World Bank (2011). Our project was chosen for Baitec, and we were semifinalists in the Intel Challenge (2011).

As the Roaming Commercial Manager for International Roaming Services, I led a sector that significantly contributed to the company's revenue, generating over USD 30,000,000.I successfully expanded commercial relationships with foreign mobile operators, engaging in negotiations on tariffs and service implementations. Additionally, I played a pivotal role in establishing international alliances with foreign mobile operators.Key achievements include the development of retail and… Show more As the Roaming Commercial Manager for International Roaming Services, I led a sector that significantly contributed to the company's revenue, generating over USD 30,000,000.I successfully expanded commercial relationships with foreign mobile operators, engaging in negotiations on tariffs and service implementations. Additionally, I played a pivotal role in establishing international alliances with foreign mobile operators.Key achievements include the development of retail and wholesale products for international roaming businesses. This involved a strategic focus on pricing, communication, and seamless implementation of initiatives. Show less