Hello, my name is Pedro and I'm a highly motivated 21-year-old with a passion for learning and a drive to excel in new challenges.My additional background in Systems Analysis and Development provides a unique skillset, allowing me to understand both the technological and international business landscape.I'm eager to contribute my diverse skillset and adaptability to various areas within foreign trade, be it marketing, sales, or international logistics. My primary goal is to leverage this opportunity for professional development while significantly contributing to the company's success.
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Customs Clearance AssistantCti FrachtSumaré, Sp, Br -
Customer Service Analyst (Agent Cas - Cybersecurity Awareness Specialist)Hacker Rangers Security Awareness Jul 2024 - Sep 2024Campinas, São Paulo, BrasilAs a Cybersecurity Awareness Specialist (CAS Agent), I am responsible for ensuring client success by proactively identifying and resolving issues. This includes providing active and responsive customer service via email and WhatsApp, from onboarding new clients to providing ongoing support throughout the contract term. I also send reports and conduct online or in-person meetings as requested.In addition to customer service, I also provide technical support for the platform within the specified scope of my role. This includes reviewing content, creating presentation slides in Canva, developing dashboards, and presenting platform KPIs using charts.I also maintain HTML code, handle occasional maintenance tasks, and communicate with the team via tickets in HubSpot. We attend events in cities across Brazil as requested, engaging with our clients, providing guidance on the platform, and prioritizing customer success. -
Foreign Trade InternKtb Import-Export Handelsgesellschaft Mbh & Co. Kg ( Ktb Europe ) Aug 2023 - Jul 2024Campinas, São Paulo, BrasilHaving direct contact with the customer, registering quotation requests in the ABAS ERP system, monitoring commercial proposals covering incoterms, payment terms and technical details of the items quoted.Solving demands, carrying out follow-ups and helping my superiors manage the general email inbox of one of the company's branches (KTB-BH).I received 3 months of training, I had the role of managing my personal and general email inbox for the company, together with another intern who had been working longer, for 6 months. After my co-worker was hired, I fulfilled the role for both of us, after 3 months alone I started training a new intern to take on the role with me. -
Sales And Customer Service RepresentativeMotiva Contact Center Jun 2023 - Aug 2023Campinas, São Paulo, BrasilAs a Sales and Customer Service Representative, I managed contracts, resolved customer inquiries, scheduled technical installations, and prospectively expanded our client base. Additionally, I assisted management by coordinating with distribution centers to verify material availability, ensuring efficient operations.
Pedro Camargo Education Details
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Systems Analysis And Development -
E.E General Porphyrio Da PazEnsino Médio
Frequently Asked Questions about Pedro Camargo
What company does Pedro Camargo work for?
Pedro Camargo works for Cti Fracht
What is Pedro Camargo's role at the current company?
Pedro Camargo's current role is Customs Clearance Assistant.
What schools did Pedro Camargo attend?
Pedro Camargo attended Esamc, Fatec Campinas - Faculdade De Tecnologia De Campinas, E.e General Porphyrio Da Paz.
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