Pedro Cardenas

Pedro Cardenas Email and Phone Number

Bilingual Customer Service Supervisor @ Nintendo
Kirkland, WA, US
Pedro Cardenas's Location
Greater Seattle Area, United States
Pedro Cardenas's Contact Details

Pedro Cardenas work email

Pedro Cardenas personal email

n/a
About Pedro Cardenas

As a first-generation Mexican American and the first in my family to earn a bachelor’s degree, I’ve developed a passion for breaking barriers and paving new paths. I recently completed my B.S. in Computer Information Systems at Bellevue University, with a focus on data analysis, project management, and digital marketing.Throughout my career, I’ve gained hands-on experience working with diverse organizations, including roles at Nintendo, Walmart, and Salesforce. From customer success to data-driven insights, I’ve consistently supported cross-functional teams, streamlined processes, and enhanced user experiences.My journey reflects a commitment to continuous growth and learning. Whether it’s mastering tools like Tableau, SQL, and R or contributing to business objectives through digital program analysis, I thrive in environments where I can solve problems and make an impact.

Pedro Cardenas's Current Company Details
Nintendo

Nintendo

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Bilingual Customer Service Supervisor
Kirkland, WA, US
Website:
nintendo.com
Employees:
7058
Pedro Cardenas Work Experience Details
  • Nintendo
    Bilingual Customer Service Supervisor
    Nintendo
    Kirkland, Wa, Us
    View
  • Nintendo
    Tier Ii Bilingual Customer Service Representative
    Nintendo Dec 2022 - Present
    ● Provide support to both customers and new employees, ensuring seamless onboarding and training ● Analyze customer data to enhance user experience and minimize churn rates ● Coordinate with teams members to align business objectives and streamline resolution process for escalated incidents
    View
  • Nintendo
    Bilingual Customer Service Representative
    Nintendo Apr 2021 - Dec 2022
    Redmond, Washington, United States
    ● Documented customer interactions accurately and routed escalations to the appropriate teams● Use multiple web tools and software to accurately pull customer data● Acted as dedicated internal resource to support customers through issue resolution
    View
  • Walmart
    Digital Shopper
    Walmart Apr 2022 - Aug 2024
    United States
    • Fill and Dispense orders in timely manner • Act as first point of contact for questions and concerns regarding customer orders • Providing exceptional customer services and experiences• Manage tracking orders using company web-tools and resource
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  • Walmart Global Tech
    Digital Program Analyst (Intern)
    Walmart Global Tech Jan 2024 - Jun 2024
    Bellevue, Washington, United States
    • Provided program insights and recommendations to leadership based on data analysis and market trends• Collaborated with cross-functional teams to align program goals with business objectives• Conducted data analysis to monitor program performance, identifying trends and areas of improvement
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  • Prime Communications
    Customer Success Associate
    Prime Communications Oct 2020 - Mar 2021
    Bothell, Washington, United States
    ● Managed customer onboarding, ensuring smooth adoption and satisfaction ● Conducted regular check-ins and managed deliverables throughout the onboarding process ● Provided remote and technical support for both software and hardware products
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  • Salesforce
    Social Media Marketing Manager (Intern)
    Salesforce Mar 2020 - Sep 2020
    Bellevue, Washington, United States
    ● Supported the Enterprise Account Director by developing an adoption plan for Salesforce’s implantation in the Claims department of a major insurer ● Analyzed market trends, and customer demographics using Excel and Salesforce’s CRM tools ● Performed a SWOT analysis of the territory to focus efforts and identifies new business opportunities
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Pedro Cardenas Education Details

Frequently Asked Questions about Pedro Cardenas

What company does Pedro Cardenas work for?

Pedro Cardenas works for Nintendo

What is Pedro Cardenas's role at the current company?

Pedro Cardenas's current role is Bilingual Customer Service Supervisor.

What is Pedro Cardenas's email address?

Pedro Cardenas's email address is pc****@****rce.com

What schools did Pedro Cardenas attend?

Pedro Cardenas attended Bellevue University, Eastern Gateway Community College, Year Up.

Who are Pedro Cardenas's colleagues?

Pedro Cardenas's colleagues are Jane Smith, Jorge Diaz, John Smith, Ur Nan Is Dead, Jesse Burchett, James Murray, Sheryl Sweet.

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