Pedro Carrion Email and Phone Number

Director of Sales Large Enterprise – MidAtlantic, Fed (DoD + Civilian), Southeast● Reported to the GM/EVP - Lead the sales team + ecosystem in all aspects of business including, planning (ICP + territory plans), PG + New Logos (marketing/SDR), Alliances and CX.● Led GTM planning resulting in 139% net dollar expansion while sustaining 90% retention.● Achieved headcount targets by owning the recruiting, interviewing, and hiring process.● Inspired, coached, and inspected team while aligning to Engagement Process, Sales Playbook & MEDDPICC.● Daily engagement with the team on active sales cycles; prospecting through contract negotiations and close.● Owned stakeholders relationships in large enterprise space (F500).● Team achieved 107% of sales capacity in FY23.Kong Inc. is a cloud connectivity company. Kong is most widely adopted open-source Microservice API gateway.

Director of Sales Large Enterprise – Southeast, North LatAm● Reported to the GM/EVP - Lead sales team + ecosystem in all aspects of business including, planning (ICP + territory plans), PG + New Logos (marketing/SDR) and net dollar expansion/ retention.● Established the Mexico country operations (sales, sales consultancy, and success).● Achieved headcount targets by owning the recruiting, interviewing, and hiring process.● Inspired, coached, and inspected team while aligning to Engagement Process, Sales Playbook & MEDDPICC.● Daily engagement with the team on active sales cycles; prospecting through contract negotiations.● Owned stakeholders relationships in large enterprise space (F500).● Team attained 102% FY23 Q1-Q2, 85% in FY22 and 88% in FY21.Sprinklr is the most complete social media management system for the enterprise.

RVP of Sales Large Enterprise – North America East, East Canada● Reported to the Head of NA Sales while leading a team of 8 territories. Focused efforts on executing on growth/revenue targets, positioning new products/programs and services (including SaaS offerings), on-prem HW/SW & managed offerings.● Attained 124% of sales quota in FY21, 107% in FY20,105% in FY19.Focused efforts on growth/revenue targets, positioning new products/programs and services including SaaS offerings, on-prem HW/SW & managed offerings. 8 territories managed in the region.

Led services sales team for America Movil/Telmex in Central America, Caribbean and USA. Focused efforts on growth, consultative sales and positioning new programs and services including Cloud, Virtualization, NFV. Achieved an FY17 30% YOY increase valued at $26M.• Supervised employees, delegated tasks, scheduled manpower, and monitored performance, ensuring productivity.• Trained new staff members on best practices, operational protocol, and tactics to maximize performance.• Ensured headcount levels met operational demands by monitoring staffing initiatives, recruiting, interviewing/hiring top talent, conducting background checks, terminating under-performers, and coordinating manpower to drive workflow.• Minimized financial discrepancies by ensuring on-target compliance with labor budget limitations.• Partnered with leadership team to devise strategies for meeting operational and budgetary goals.• Aided the executive team by sharing insights and operational statistics to measure KPIs for continuous improvement.

Headed services sales team for the Caribbean for SP/Ent/Commercial segment. Focused efforts on developing Cisco advanced services and high complexity TSS in Spanish and English speaking Caribbean. Recognized as a top performer in LATAM for 5 consecutive years by executing territory plans for the expected growth of 25% YOY throughout all segments. • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.• Improved key account sales by cold-calling, sustaining personal pipeline and generating leads to minimize workflow gaps.• Cultivated long-term relationships with clients to achieve customer objectives and consistently increase sales.• Created professional pre-sales presentations to creatively communicate product quality and market comparisons.• Grew customer base by identifying needs to deliver relevant product solutions that achieve client budgets.• Secured sales by providing recommendations to promote brand effectiveness and product benefits.• Leveraged industry trends in customer industries/marketplaces to shape value-added solutions for key audiences.• Ensured client satisfaction and retention by timely offering proactive resolution ideas while driving actionable responses to questions, concerns, or challenges and sales execution.• Drove retention by following up with customers during and post-sale to ensure optimal customer service.

Territory Manager for the commercial segment in the southern part of Mexico

Inside Sales Channel Account Manager for the Mexico City area

Inside Sales Account Manager for the Mexico Service Providers Account