• Greet guests, answer the phone, and handle correspondence• Actively generate new business through measured sales activities – cold calls, email, meeting, demos and full 360 role• Answer questions from customers regarding price, equipment or assist customers on inquiries and complaints• Book dives/classes ensuring customer service standards are met • Provide equipment service and guiding divers on scuba charters• Enters customer and order information using computer system• Accepts payment (cash, check, credit card) and makes change for customers• Ensures compliance of Company policies, procedures and practices and supports Company loss prevention efforts

• Professionally engaged with clients orally and written; answered incoming calls, scheduled appointments, etc.• Event Planning – Coordinated and facilitated events by working closely with family and outside vendors to ensure everything goes smoothly• Managed house maintenance and staff: hired, trained, and supervised additional support staff in the home• Supported the process of diverse companies foundations and maintenance by setting up networks, web pages, brochures, business plans and bank accounts.• Scheduled appointments, arrange meetings and other engagements

Participated in all the sales process from quoting the goods to processing payments.Quoted and explained prices and credit terms to customers, and prepared sales contracts for orders obtained.Developed and maintained relationships with customers.Supported Company’s advertisement by coordinated campaigns and set up on various sites.Maintained accurate customer/prospect database.Booked rentals as required.