Manager, Service Delivery
CurrentManaging the Anthology Service Delivery teams across Europe, Middle East and Africa.
Aug 2024 - Present
AeroLeads people directory · profile
Pedro Dans Email & Phone Number
Manager, Service Delivery
at
Anthology Inc
2 work emails found
@blackboard.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager, Service Delivery
Location
Amsterdam, North Holland, Netherlands
Company size
Who is Pedro Dans? Overview
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Quick answer
Pedro Dans is listed as Manager, Service Delivery at Anthology Inc, a company with 596 employees, based in Amsterdam, North Holland, Netherlands. AeroLeads shows a work email signal at blackboard.com and a matched LinkedIn profile for Pedro Dans.
Pedro Dans previously worked as Senior Service Delivery Manager at Anthology Inc and Service Delivery Manager at Blackboard. Pedro Dans studied at Universitat Oberta De Catalunya.
Company email context
Email format at Anthology Inc
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{first}.{last}@blackboard.com
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AeroLeads found 2 current-domain work email signals for Pedro Dans. Compare company email patterns before reaching out.
Profile bio
About Pedro Dans
Experienced Service Project Manager with a demonstrated 15+ years working experience in the information technology and services industry, currently working in the Edtech industry supporting continuity of education, including when a crisis, natural disaster or pandemic arises.
Listed skills include Active Directory, Dns, Servers, Microsoft Exchange, and 3 others.
Current workplace
Pedro Dans's current company
Company context helps verify the profile and gives searchers a useful next step.
Anthology Inc
8 roles
Pedro Dans work experience
A career timeline built from the work history available for this profile.
Senior Service Delivery Manager
- Support business continuity for core set of strategic higher education clients daily through managing their projects and addressing their Blackboard Learn support issues.
- PM role in the migration of locally hosted clients under Windows, Linux, Unix platforms into AWS.
- Develop and manage long lasting and effective day to day relationships with elite set of high profile clients through onboarding, project management, and continuous technology support of issues involving client’s.
- Clients range from managed hosting at our data centers and hosted on AWS with our SaaS offering.
- Develop clients Operations handbook, process improvement ticketing templates and implementation of constant improvement techniques by regularly updating and reviewing existing processes for upgrades or migrations.
- Write knowledge base of technical articles for both internal support team members and clients.
Mar 2019 - Sep 2024
Service Delivery Manager
Sep 2016 - Mar 2019
Client Support Engineer
Sep 2013 - Sep 2016
Nov 2010 - Sep 2013
Freelance Author
Author And Translator
- Author of the following books:▫ Windows 7. Anaya. September 2009. (ISBN: 978-84-415-2661-7).▫ Internet. Anaya. January 2010. (ISBN: 978-84-415-2691-4).▫ Practical Guide of the Internet. Anaya. November 2010 (ISBN.
- Translation of more than fifteen computing books -Software Development, System Administration, Networking, Telecommunications and Troubleshooting- for different publishers, including:▫ PHP6 and Apache/MySQL. Anaya..
Oct 2008 - Oct 2010
Sales Area Manager
Jan 2008 - Feb 2009
It Infrastructure Manager
IT Specialist of the Spanish Commercial Office I.T. Systems.Server administration: Windows 2003 and NT, Active Directory, Backup. Windows Exchange 2003 administration.Networking and TCP/IP Protocols. LAN management (domain, accounts, profiles, DHCP, DNS, WINS),Installation and configuration of computers, printers, scanners and webconference devices..
Oct 2006 - Oct 2007
Team & coworkers
Colleagues at Anthology Inc
Other employees you can reach at anthologyinc.com. View company contacts for 596 employees →
SB
Sarah Barker
Colleague at Anthology IncCincinnati, Ohio, United States, United States
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BM
Brett Mikkelson
Colleague at Anthology IncBuffalo, New York, United States, United States
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KH
Katherine Houseman
Colleague at Anthology IncWest Chester, Pennsylvania, United States, United States
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IA
Irshad Alangaden
Colleague at Anthology IncBengaluru, Karnataka, India, India
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RE
Raúl Ernesto Trivino Alvarado
Colleague at Anthology IncBogota, D.C., Capital District, Colombia, Colombia
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GM
Grace Munyakazi-Conner
Colleague at Anthology IncHaslet, Texas, United States, United States
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DG
Denise Groves
Colleague at Anthology IncPompano Beach, Florida, United States, United States
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DB
Dhivya Bharathi S
Colleague at Anthology IncChennai, Tamil Nadu, India, India
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JP
Jeison Peña
Colleague at Anthology IncColombia, Colombia
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DC
Dylan Cruz
Colleague at Anthology IncBogota, D.C., Capital District, Colombia, Colombia
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Sarah Barker
Colleague at Anthology IncCincinnati, Ohio, United States, United States
View →
BM
Brett Mikkelson
Colleague at Anthology IncBuffalo, New York, United States, United States
View →
KH
Katherine Houseman
Colleague at Anthology IncWest Chester, Pennsylvania, United States, United States
View →
IA
Irshad Alangaden
Colleague at Anthology IncBengaluru, Karnataka, India, India
View →
RE
Raúl Ernesto Trivino Alvarado
Colleague at Anthology IncBogota, D.C., Capital District, Colombia, Colombia
View →
GM
Grace Munyakazi-Conner
Colleague at Anthology IncHaslet, Texas, United States, United States
View →
DG
Denise Groves
Colleague at Anthology IncPompano Beach, Florida, United States, United States
View →
DB
Dhivya Bharathi S
Colleague at Anthology IncChennai, Tamil Nadu, India, India
View →
JP
Jeison Peña
Colleague at Anthology IncColombia, Colombia
View →
DC
Dylan Cruz
Colleague at Anthology IncBogota, D.C., Capital District, Colombia, Colombia
View →
1 education record
Pedro Dans education
FAQ
Frequently asked questions about Pedro Dans
Quick answers generated from the profile data available on this page.
What company does Pedro Dans work for?
Pedro Dans works for Anthology Inc.
What is Pedro Dans's role at Anthology Inc?
Pedro Dans is listed as Manager, Service Delivery at Anthology Inc.
What is Pedro Dans's email address?
AeroLeads has found 2 work email signals at @blackboard.com for Pedro Dans at Anthology Inc.
Where is Pedro Dans based?
Pedro Dans is based in Amsterdam, North Holland, Netherlands while working with Anthology Inc.
What companies has Pedro Dans worked for?
Pedro Dans has worked for Anthology Inc, Blackboard, Author And Translator, General Dynamics European Land Systems, and Spanish Embassy Commercial Office In Bogotá.
Who are Pedro Dans's colleagues at Anthology Inc?
Pedro Dans's colleagues at Anthology Inc include Sarah Barker, Brett Mikkelson, Katherine Houseman, Irshad Alangaden, and Raúl Ernesto Trivino Alvarado.
How can I contact Pedro Dans?
You can use AeroLeads to view verified contact signals for Pedro Dans at Anthology Inc, including work email, phone, and LinkedIn data when available.
What schools did Pedro Dans attend?
Pedro Dans studied at Universitat Oberta De Catalunya.
What skills is Pedro Dans known for?
Pedro Dans is listed with skills including Active Directory, Dns, Servers, Microsoft Exchange, Dhcp, Team Management, and Technical Support.
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