Pedro Alcala Email & Phone Number

Utrecht, Nl

New York, Ny, Us

• Responsible for managing inventory levels in the Women's Shoe Department.• Conducted regular stock counts and audits to ensure accurate inventory records.• Oversaw receiving processes for new shoe shipments.• Collaborated with coworkers to coordinate timely restocking of popular items.• Maintained a neat and organized display of shoes, creating an appealing shopping environment.• Assisted customers with finding the right shoe size and style, providing exceptional customer service.• Addressed customer inquiries, concerns, and returns in a courteous and professional manner.• Utilized the store's point-of-sale system to process sales and handle cash transactions.• Stayed informed about current shoe trends and product features to offer informed recommendations.• Collaborated with the sales team to meet and exceed departmental sales targets.• Worked closely with colleagues to ensure smooth daily operations of the Women's Shoe Department.

Armonk, New York, Ny, Us

• Performed manual and automated validations with the development and QA team in an Agile environment to check the health of micro-services in staging and production, increasing testing and deployment speed.• Involved in the SDLC of new security features using languages such as Java, and the automation of tasks and testing with Robot Framework and Python.• Analyzed logs with tools such as Kibana and Elastic to identify and report issues during or after testing, reducing the number of possible issues in production environments.• Obtained and completed training in Computer Science fundamentals, CI/CD, Automation Suites, RESTful API’s, Technical Debt, Containers (Docker) and Orchestration (Kubernetes), Programming Languages (Java, Python, JavaScript), Agile and Scrum Methodologies.

• Assemble Queer's Global website layout and organization from scratch working side-by-side with the engineering and development team. • Created features to enhance user experience and ensure optimal browsing by using React, JavaScript, HTML, and CSS.• Translated UX designs and project ideas into tangible working components.• Built reusable components in React to reduce maintenance, speed up development, and provide scalability.• Taught new Junior Developers and team members the structure and methodology used in the code, including the creation of video tutorials for future reference and guidance.• Worked with GIT Version Control and JIRA board for SCRUM/AGILE.

Professional video game player for a League of Legends team.* Achieved Second Place as a team in the "Latin America 2015 Opening Cup"* Achieved Fourth Place as a team in the "Latin America 2015 Closing Cup"

Professional video game player for a League of Legends team.* Qualified to several regional competitions in Latin America as a team.* Achieved Third Place in the "Latin American Cup - Argentina - 2014"* Achieved Fourth Place in the "Latin American Cup - Colombia - 2014"

Associate Of Science - As, Computer Science

Industrial Engineering