Working at Copart, I provide excellent service and assistance to our customers. While also following DPA and GDPR regulations. I enjoy working at Copart as every day is different and I get to meet and interact with customers from all different walks of life. I have also used my knowledge of the Portuguese language to help customers who cannot speak English. Accountabilities and AchievementsProvide the first point of contact for our members and customers Complete outbound calls… Show more Working at Copart, I provide excellent service and assistance to our customers. While also following DPA and GDPR regulations. I enjoy working at Copart as every day is different and I get to meet and interact with customers from all different walks of life. I have also used my knowledge of the Portuguese language to help customers who cannot speak English. Accountabilities and AchievementsProvide the first point of contact for our members and customers Complete outbound calls to arrange vehicle collectionsReceive and manage incoming calls in regard to collections and queries Responding to customer inquiries and requests within the company SLAManaging DVLA documentation and returnsData entry, word processing, filing, copyingProviding top-quality customer service, as proven by my Trustpilot reviewsCompleting service requests, such as returning personal items back to policyholdersNegotiating with body shops trying to make storage charges cheaper saving the company funds. Show less

Working at Premier Inn, I got to experience firsthand what it meant to provide excellent customer service. Welcoming new guests, making sure I always looked presentable, and achieving the highest standards I could be my main priorities. As this was my first job, I enjoyed the challenges I faced, and welcomed any opportunity to learn. Accountabilities and AchievementsGreet all guests and assist them with check-in and check-out Maintain the highest standards with a positive… Show more Working at Premier Inn, I got to experience firsthand what it meant to provide excellent customer service. Welcoming new guests, making sure I always looked presentable, and achieving the highest standards I could be my main priorities. As this was my first job, I enjoyed the challenges I faced, and welcomed any opportunity to learn. Accountabilities and AchievementsGreet all guests and assist them with check-in and check-out Maintain the highest standards with a positive and friendly demeanourRespond and assist to requests and questions from our guestsAssist with administerial tasksManage guest bookings and cancellations Assist with guest complaints and queries Show less