Drive Services & Care Delivery for all 7 Markets, ensuring first time right delivery of customer projects on the Analytics portfolio. Change agent to implement services & care combined delivery model, drive improved deploy / care practices, identify and drive automation opportunities with equivalent P&E Domain Unit. Interfaces to Market Services ML, and also interfaces to P&E, PLM, driving the delivery for respective product domain.As the Head of Analytics Services & Care, part of Domain S&C Leadership Team, reporting to the Head of Domain S&C. Responsible for establishing Nokia as the market leader in the segment of Service fulfillment & orchestration and Automated assurance.

GSD Transformation Manager for NPO Business Line, responsible for the preparation of NPO Transformational levers implementation, GSD transformation lever piloting and deployment in the GDCs (Global Delivery Centers), management of cost efficiency initiatives (e.g., RSPI) including CEMT management, Process Standardization across GDCs and Capability Readiness in GSD.Additionally, as part of the role, single point of contact towards NPO Business Line addressing delivery related issues (e.g., introduction of new services, escalation point towards GSD) and GS Delivery Excellence for end to end Specific tool roll outs.

Manager of “Mobile Technical Sales Hub” in Portugal (matrix reporting to “Mobile Technical Sales Team” in Munich), is initially responsible for the ramp-up of the new team (25 HC) in 6 months, addressing activities such as head count planning, interviewing, hiring, competence build until delivery capability ready. After this initial phase, responsible for managing the team addressing topics such as projects resource allocation, cost management, HR management (evaluations, promotions, etc.).This team performed worldwide technical sales activities such as network and solutions design, technical product consulting, system configuration, data base planning and technical enabling.

Customer Project Manager, integrated in TMN Account Team, is responsible for project customer radio activities from acquisition to acceptance with the following areas of responsibility: customer’s Single Point Of Contact, project plan negotiation and implementation, order management, project budgeting, group and service teams coordination, 3rd-party local suppliers selection and contract management.

Product Manager, integrated in Enterprise Business Division, is responsible for technical support to sales teams (enabling, offer preparation, customer workshops and meetings, customized solutions design), new products introduction (including product certification, pricing, brochures and user manuals edition) and resellers enabling.