- OrienteMe is a corporate mental health platform that provides the best therapist for each patient, available every day on any computer (web) or smartphone (app), for a fraction of the price of traditional therapy, in an anonymous and encrypted environment.- As the company's Customer Success Analyst, I'm responsible for customer service and relationship with partner psychologists;- Implementation and maintenance of customer service systems;- Control and analysis of KPI's and internal company researches;- Relationship management of end customers and psychologists;- OrienteMe has connected hundreds of selected therapists to thousands of patients across all Brazilian states and abroad.- OrienteMe is the choice of leading Brazilian and American health insurance and telehealth companies to serve clients from all sectors of the economy.- The company is currently experiencing a high-growth phase and strategy optimisation using data analytics, while concurrently maintaining a low cost structure based on automation of processes and operational efficiency.- Incubated at Eretz.bio (Hospital Albert Einstein) 2018.- SEBRAE Startup SP Selection 2018.- WeWork Creator Awards Brazil Winner 2018.- NeoAcelera Startup 2019.- Vale Covid-19 Challenge Mental Health Platform 2020.

- OrienteMe is a corporate mental health platform that provides the best therapist for each patient, available every day on any computer (web) or smartphone (app), for a fraction of the price of traditional therapy, in an anonymous and encrypted environment.- As the company's Customer Success Intern, I'm responsible for customer service and relationship with partner psychologists;- Help with the implementation and maintenance of customer service systems;- Control and analysis of company internal KPI's;- OrienteMe has connected hundreds of selected therapists to thousands of patients across all Brazilian states and abroad.- OrienteMe is the choice of leading Brazilian and American health insurance and telehealth companies to serve clients from all sectors of the economy.- The company is currently experiencing a high-growth phase and strategy optimisation using data analytics, while concurrently maintaining a low cost structure based on automation of processes and operational efficiency.- Incubated at Eretz.bio (Hospital Albert Einstein) 2018.- SEBRAE Startup SP Selection 2018.- WeWork Creator Awards Brazil Winner 2018.- NeoAcelera Startup 2019.- Vale Covid-19 Challenge Mental Health Platform 2020.

Criação e atualização de planilhas de controle e de indicadoresCriação e atualização de procedimentos administrativosAuxílio em demandas administrativas e financeirasAuxílio no desenvolvimento de conteúdos para mídias digitaisProspecção de clientesCriação de campanhas e lançamentos de produtos online

Auxílio e suporte à gestão e controle de materiais e serviços (CAPEX/OPEX)Controle de orçamento da área de Construção e Montagem.Sistema Integrado de Gestão Empresarial – SAP para diversos procedimentos que atendam as demandas de acordo com as necessidades do setor.Acompanhamento de indicadores ARSESPPlanejamento de planilhas e outras atividades que auxiliam nas atividades acima mencionadas.