-Drive online performance by analyzing key metrics to identify conversion opportunities and enhance the customer experience on Lowes.com, in aligment with merchandising & Online Merchant teams-Serve as the subject matter expert for brand strategy and SKU presentation, collaborating with suppliers and merchants to support strategic plans. -Leverage data to optimize cross-sell, up-sell, and bundling strategies, ensuring accurate reporting and insights across digital channels. -Build strategic plans and lead presentations with supplier and merchandising partners to gain alignment on planned initiatives.- BA for Hubbell, as part of the Rough Electrical Team

- Driving revenue growth and enhanced profitability for The AMES Companies across eCommerce platforms (Primarily focusing on Amazon, e-Retail, & Bed Bath & Beyond accounts)-Championing eCommerce account relationships, serving as the primary contact for category merchants/vendor managers, providing strategic guidance and support for channel expansion.- Executing digital strategies and consumer relationship plans for growth, collaborating with internal teams on inventory, promotions, pricing, and product development

Data Analysis and Market Research:Compile, analyze, and interpret data on market trends, competitive products, and pricing.Identify opportunities for growth and improvement.Sales and Inventory Management:Monitor and analyze sales, inventory, and customer feedback.Utilize various resources to enhance account position and drive sales growth.Collaboration and Project Management:Work collaboratively with Fulfillment Centers, Planning, and Customer Service Teams.Update product availability, maintain inventory visibility, and manage pending or delayed shipments.Project management of assigned projects, collaborating with cross-functional teams.New Accounts Onboarding:Assist Ecommerce Sales Managers with the onboarding process for new accounts.Departmental Support:Support the efforts of other members within the Digital Commerce department.

• Responsible for creating, organizing and maintaining product content that is utilized in various RHUSA eCommerce tools including webshops.• Work with the RHUSA Division Sales, IT, Pricing & eCommerce, and Marketing Teams, third party data providers, and product suppliers, to identify product content requirements, integrate data from internal and external sources, and help determine content maintenance solutions.• Collect product data from internal and external sources including current product databases, suppliers, and 3rd party data providers.• Scrub product data to ensure product attribute/content consistency and completeness and to optimize product searchability.• Maintain data used in eCommerce applications, including adding new products, and managing obsolescence and substitutions.• Measure and improve data integrity; identify and fix inaccuracies.• Perform training as needed for internal and external sales teams.• Generate and consolidate statistics on product breadth and depth for required Corporate reporting and dashboards.

- See a project from inception to completion. Manage all orders for materials, including scheduling, budgeting, and inventory levels-Coordinate Shipping Schedules for Solar Projects-Handle Back end issues with Customers (Billing, Taxes, etc), work with Internal credit and financial departments to get accounts set up-Work with Vendors to keep stock levels up, coordinating with our Florida Distribution Center- Work closely with Sales Teams to ensure all projects are delivered on time, set up correctly, and meet Florida Solar Standards- Work w/ Marketing to promote Online Platform for Gexpro, and move Solar customers over to the platform

-Processes telephone orders by quoting product prices, delivery specifications and payment terms and by offering substitute products where appropriate.-Assists outside sales personnel by processing priority transactions.-Sells, markets, promotes, demonstrates products and increases business through product sales to new customers and through additional sales to existing customers.-Pursues product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources.-Establishes and maintains customer relationships. Learns and evaluates customer operations to aid in identifying customer objectives, requirements and preferences.-Processes product quotations and provides continuous follow up throughout the completion of the customer's purchasing cycle.-Coordinates and directs employee teams to assist in large customer projects and high tech automation issues.-Gathers and reports to management information regarding the company, competitors, pricing, products and current and future market trends as well as assists management and vendors in planning, tracking and implementing sales strategies and developing new markets.

- Handle Inbound and Outbound Sales for Epos Now, a Point of Sale company based out of the UK that has recently opened operations in the USA- Fostering Business Relations with Customers across the Country, consulting with existing/prospective clientele via Telephone Conferences, Luncheons, networking events, and office visits- Collaborate with management on new sales approaches , cross selling opportunities, and the ability to maximize any and all opportunities

• Participated in a one year rotational development program focusing on the the following areas: Warehouse Operations, Branch Administration, Product Applications, Inside/Outside Sales, Business Development, Inventory Control and Audit.• Partook in additional training in the following areas: Financial Services, Marketing, Supplier Relations, Pricing, Global Accounts, and Procurement with an emphasis on using LEAN principles to support WESCO’s continuous improvement culture.• Collaborated with Outside Sales Representatives to determine strategic sales approaches.• Fostered business relations with suppliers and existing /prospective clientele via luncheons, company events, networking functions, and weekly office visits.• identified product cross selling opportunities that maximize each sales opportunity by educating customers on comparable products that fit their need while expanding the sales margin.

Customer Service in the University Computer Lab. Roles included guiding students to available computers, troubleshooting on various technical issues (Office Suite). Additionally, made sure printers were always running and attended to any technical problems that would arise.

Handled logistics on various broker’s accountsEnsured Client satisfaction, including finding transportation for each order.Booked 71 loads, generating $15,795 in revenue during my 8 week Intern Cycle