Pedro J Marie Buhat Email & Phone Number

Stormwarden

8491-A Rockwell Drive Kalayaan Ave. Cor. Matilde St. Población, Makati City

• Currently handling 2 products POS System and Purchase System.
• Provide 24/77 support on both products via chat, phone calls andon-site support.
• Create/update tickets on internal ticketing system on every support taken.
• Performed demo on both products on aspiring clients.
• Performed trainings about usage and general knowledge of the system to clients and workmate.
• Worked in close relation with Developer team and Analyst in providing fixes on bugs and other issue within the system.

2nd Fl. Roxas Strip Bldg., Libertad St., Corner Roxas Blvd., Pasay City Manila

• Installing & configuring computer hardware, software, systems, network, printers, scanner and VoIP.
• Managing and monitoring of VPN(Virtual private network) for clients and reporting to concern department in case of problem.
• Planning & undertaking scheduled maintenance and upgrade.
• Talking to client and computer users to determine the problem.
• Investigating, diagnosing and solving computer software and hardware faults.
• Troubleshooting equipment and detecting the problem and replacing parts in case needed.

12F Unit 1 Alphaland Makati, Tower 6789 Ayala Avenue Bel-Air Rufino St., Makati

• Installing & configuring computer hardware, software, systems, network, printers, scanner and VoIP.
• Planning & undertaking scheduled maintenance and upgrade.
• Talking to client and computer users to determine the problem.
• Investigating, diagnosing and solving computer software and hardware faults.
• Troubleshooting equipment and detecting the problem and replacing parts in case needed.
• Managing stocks of equipment, consumables and other supplies.

441, Lt. Artiaga St., Brgy. Corazon De Jesus, San Juan City, 1500 Metro Manila

- Received tickets and reports from main office about the branches with problem. - Visit branch to repair, replace or ask for join visit with particular company in case problem cannot be resolve by repairing or replacing.- Perform quarterly maintenance to all branches to ensure the stability of all computer and POS (Point of Sale) terminal.

433, Lt. Artiaga St., Brgy. Corazon De Jesus, San Juan City, 1500 Metro Manila

- Provide support in every branch via phone call. - Visit branch in case an issue cannot be resolve withing phone. - Perform quarterly maintenance to all branches to ensure the stability of all computer and POS (Point of Sale) terminal.