Pedro Couto work email
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Pedro Couto personal email
I hold a bachelor degree in Business Admin. and International Trade, currently focused on the development and implementation of innovative technology on the humanitarian intelligence field to reduce harm, increase security, and stabilize communities.I am a seasoned product leader with an optimistic and Agile mindset and over 12 years of experience in global companies including consultancy, consumer goods, industry, payments, fintech, automotive, and start-up - always dedicated to Product Development & Strategic Areas, and driven by results. In tech companies, I have been leading the development of digital products such as Web & Mobile Apps, APIs, Payment Platforms and Cloud Services; balancing business strategies with data and delivering value.I am an enthusiastic person and people-oriented as a professional, always looking for challenges and opportunities to develop my team and myself. My personal ways define most of my profile and leadership style, which aggregates honesty, creativity, respect, and empathy to all my projects. I am also a dual citizen of the European Union and Brazil. MBTI personality type: ENTJ
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Principal Product ManagerHala Systems, Inc.Lisbon, Pt -
Senior Product ManagerHala Systems, Inc. Oct 2022 - PresentLisbon, Portugal• Humanitarian Intelligence LeadOur mission is to radically increase resilience for billions of people to forces outside of their control. We build unclassified remote sensing and alerting systems powered by AI and IoT. Collecting, enriching, and disseminating actionable, shareable intelligence - enabling customers and communities to predict, prevent, and respond to threats across multiple domains. -
Senior Product ManagerInstruqt May 2022 - Oct 2022Amsterdam, North Holland, Netherlands• Shaping the future of Instruqt!Instruqt enables fast-growing software companies to use hands-on experience to educate and sell to modern buyers. We transform how you reach prospects; enable buyers, sellers, and partners by removing barriers preventing people from experiencing what makes your product great. With a browser-based private sandbox environment, it’s never been easier or faster to see how your product adds value in real life! -
Senior Product ManagerMercedes-Benz.Io Sep 2021 - May 2022Lisbon, Portugal• CloudMobility (CMY)Cloudmobility is a special purpose cloud for mobility and transportation – a completely new approach in the industry. The future of the mobility and transportation industry will be driven by tech, data and speed. The cloud is designed to leverage data-powered connected vehicle technology to enable mobility and automotive applications – worldwide.Powered by Mercedes-Benz, our goal is to provide a complete ecosystem and a business-to-business solution for our customers and partners, to ensure they benefit from the best experience around customer and vehicle data.• Cloud Namespaces (CNS) A managed Kubernetes namespace that lets all Daimler teams deploy containerised applications in a highly available and easy-to-scale environment. We empower teams to build cloud-native applications by catering the Namespaces in conjunction with an interface and infrastructure designed-based on their needs, providing compute, network, and storage resources to let applications of any size easily scale and run smoothly. Besides having a reliable and dynamic platform to build products, developers can also take advantage of thousands of production-grade applications, from databases to data-pipelines made available by the community, making the best of valuable and reusableassets. -
Senior Product ManagerVolkswagen Digital Solutions May 2019 - Sep 2021Lisbon Area, Portugal• Software Development Center Lisbon - SDC:LXAt the SDC Lisbon, a part of Volkswagen Digital Solutions, we build user-centric products together, applying a lean and agile approach. We work in balanced teams of designers, product managers, and developers within a flat-hierarchy and equality-based culture.• Car Tracker (Team Eagle)An integrated Car Tracker for dealerships and customers to follow up their orders, increasing trust and transparency. We started from scratch, discovering pain-points through user-research and interviews, validating hypotheses, and prioritizing our MVP scope. We are currently building our way to go-live with our solution: a valuable and reusable component, built to share, that will empower our users to be updated and have a unique experience. • Customer Care Front-end : CCF (Team Fenix)We’ve built a solution that empowers our teams to support millions of customers through the VW Group Digital experience: Volkswagen, Audi, Seat, Skoda, Bentley. In order to provide a first-class experience, based on user research we focused on solving our customer's main pain points as quickly as possible. The MVP was deployed and made history, being the first SDC product to go-live. With iterative work cadences and user feedback, we've discovered and solved new problems and improved the overall experience: teams can now support customers in real-time through a secure, integrated and friendly interface. -
Product Owner: Independent ConsultantBirdie Jun 2018 - May 2019EuropeCPQ | Low Code | UX | Benchmarking | Mobile | Digital | Innovation | Agile Product Management | Continuous Improvement/Integration • Agile EvangelistAs I leaped from Latin America to Europe, I’ve spent some time traveling around before settling in Portugal - As an Independent Product Consultant, I’ve helped companies go digital and deliver great experiences thru Agile practices, leading discovery sessions and development of product vision, writing and splitting of user stories, acceptance criteria, backlog prioritisation (via ROI, Kano model, cost-value, MoSCoW method), backlog grooming (think INVEST and DEEP), release planning, KPI definition, and analysing customers and end-users of the products (enhanced marketplaces, business platforms, mobility and automotive industry). -
Senior Product OwnerMercado Pago Brasil Jan 2018 - Jun 2018São Paulo Area, BrazilPayments | UX | Mobile | Digital | Innovation | Agile Product Management | Continuous Improvement• Building up a meaningful vision of the future and generating value to our users in Argentina, Brazil and Mexico. (Payments Solutions Development - LatAm)• Point+As the responsible for Point, the first payment hardware of Mercado Pago, along side with technology and acquiring partners we developed and customized an App + an integration hub in order to approve more transactions and provide a better solution to our customers. We started from scratch, working from gateway to cryptography and invested lots of time testing cenarios and hypothesis to identify the right way to work our solution and deliver an unique experience. -
Product OwnerCielo Feb 2017 - Jan 2018São Paulo Area, BrazilProduct Owner | Customer Experience | CRM | Digital Products | Innovation Projects | Agile | UX• Cielo App: Apollo Squad (Digital Transformation Lead)Leading companies’ Digital Transformation, we were the first Squad formed with a huge challenge: an MVP in 16 weeks. Alongside with Mckinsey & Company we've worked with customers, understanding their pain points, creating personas, validating hypothesis and establishing KPIs. Together we became a customer oriented Agile team, responding to unpredictability through incremental, iterative work cadences and empirical feedback. We strive to build properly tested product increments within short iterations with the opportunity to assess the direction of the project throughout the development lifecycle.• Development of mobile/digital tools (customer oriented/data driven)• Creative concept & design of new features (UX & UI)• Rollout & Rollback Plan / Incident Management• Usability Reports / KPI Monitoring• Communication and Training• Hypothesis testing / Confirmatory Data Analysis -
Product OwnerCielo Jan 2016 - Feb 2017São Paulo Area, BrazilMobile | Digital | KPI | Cost Accounting | Business Process Automation | Management | Analysis(CRM Mobile App Specialist)• Development of mobile/digital tools (customer relationship, sales, forecast, management)• Management of IT suppliers • Creative concept & design of new features (UX & UI)• Incident Management• Usability Reports / KPI Monitoring• Communication and TrainingToolSPRINTFeb 2016 – Feb 2017An agile and monthly project divided in cycles, based in the SCRUM methodology for management and planning of software projects. With the teamwork and commitment of more than five teams including suppliers, we manage to deliver record results within challenging deadlines. The executive board also closely follows the project’s performance and higher expectations and goals are monthly set.Communication StrategyMay 2016 – Feb 2017Communication project started from scratch, developed to increase executive and sales force knowledge of the CRM business tools managed. This project involved the direct management of two suppliers and a cross-departmental team - together we created unique ways to advertise and train one hundred per cent of users measuring their acceptance and knowledge of the tools. As a success, the project also became a benchmarking for other tools, making it everlasting. -
Product TraineeCielo Jan 2015 - Jan 2016São Paulo Area, BrazilStrategy | Payments | Job Rotation | CRM | Business Process Automation | Analysis | Revenue• Job rotation in different areas of the company, building up strategic business vision• Development of strategic projects to the Executive Board• Customer visits / meetings• Business process mapping and improvement• Intensive acquiring market training (MBA Cielo)• CRM tools and features follow-throughPrepayment of ReceivablesJul 2015 – Dec 2015Strategic project developed and presented to the executive board. The objective of the project was to identify the maximum potential of payment term products in the acquiring market. We studied our actual and future clients, analyzing its behavior and focusing in higher profitability. We also made a scenario study to measure the acceptance of offers proposed. Despite all the challenges, we delivered as scheduled and got excellent reviews for product development. Customer DelightFeb 2015 – May 2015Project focused in the retail market: mapping opportunities, competitive advantages and client's perceptions. We had a multi-profile team with complementary skills - Combined we made almost 500 client visits in Porto Alegre, Rio de Janeiro, Recife and São Paulo, studying all kinds of clients and proposing new solutions to main and new challenges. -
Senior Commercial AnalystThe Timken Company Jan 2012 - Dec 2014São Paulo Area, BrazilStrategy | Sales | KPI | Business Plan | Business Process Automation | Forecasting | AnalysisJan-14 – Dez-14 : Senior AnalystJan-13 – Dez-13 : Full AnalystJan-12 – Dez-12 : Junior Analyst• New Business Development• Commercial & Sales Strategy• KPI Monitoring • Business Plan Development• Channel Mapping - Project Leader• Business Forecasting (LatAm)KPI DashboardJan 2013 – Dec 2014Creation and maintenance of an automatic visual tool, displaying company’s performance and negotiations to manager’s hands, giving agility to strategic action plans.Latin America Monthly Report (LatAm Project)Jan 2012 – Dec 2014Strategic report bringing company's main sectors performance, with results, targets and business analysis of Argentina, Brazil, Mexico, Venezuela and others. With this project, we were able to track market risks and take actions to assure business plan / forecast.Channel MappingJun 2013 – Jun 2014Project to map locations and behavior of main and potential customers in order to develop competitive advantage and knowledge about company's focus markets. We spent one year studying and tracking Mining, Metals, Cement, Oil & Gas, Wind Energy and other industrial segments. The project had a drastic influence in the company's business plan strategy.Hanger BearingFeb 2013 – Jul 2013Market and product research to analyze the potential sales and market acceptance of specific automotive Hanger bearings. In this project, we considered different perceptions, including mechanics, distributors, Engineers and users. The project resulted in the catalog extension, including new part numbers and offering a richer product line. -
Trade Marketing InternRb Jun 2010 - Dec 2011São Paulo Area, BrazilConsumer Goods | Sales | Trade Marketing | Support | Reports | Analysis | Strategy• Incentive campaigns (Indirect Channel)• National split and distribution of promotional items • Performance Reports • Corporate Entertainment - Events• Trade marketing action plans• Salesforce SupportPromotional Items : Split StrategyJun 2010 – Dec 2011Monthly evaluation of the national market and distribution of promotional consumer goods to Brazil's Regions, including pesticides and cleaning products considering seasonality, customer stock and channel strategy. The project brought excellent results along with trade marketing campaigns. -
Commercial ConsultantEmpresa Junior Mackenzie Consultoria Mar 2009 - May 2010São Paulo Area, BrazilConsultancy | Sales | Negotiation | Benchmarking | Presentations | Diagnoses | Communication• Business Consulting Projects • Sales Meetings and Presentations • Negotiation with Clients• Competitive Benchmarking• Recruitment Events• Communication and Promotional MaterialsMarket & Business Research (Consultancy Project)Sep 2009 – Feb 2010The base of the project was collect information to support the client decision in the opening of its new venture. We created a business strategy and guide to a Industrial market in order to open its shop and distribution center. The project comprised Market Research, Communication Strategy and Economic/ Financial Feasibility - The client approved the project and got pleased with the result.XVI Semana de RecrutamentoMar 2009 – Aug 2009Recruitment fair at the Mackenzie campus in São Paulo. It focus on disseminate internship and trainee programs of the largest companies in the market, as well as their brands through exhibition stands for approximately 10,000 visitors. It also offers the opportunity for students to broaden their chances of know the current trends in the professional scene and understand the methodology of recruiting and hiring of each participating company.
Pedro Couto Skills
Pedro Couto Education Details
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International Business/Trade/Commerce -
Business Administration And Management, General -
Business, Management, Marketing, And Related Support Services -
Strategic Management And Innovation [Coursera]
Frequently Asked Questions about Pedro Couto
What company does Pedro Couto work for?
Pedro Couto works for Hala Systems, Inc.
What is Pedro Couto's role at the current company?
Pedro Couto's current role is Principal Product Manager.
What is Pedro Couto's email address?
Pedro Couto's email address is pe****@****ems.com
What schools did Pedro Couto attend?
Pedro Couto attended Universidade Presbiteriana Mackenzie, Fundação Getulio Vargas, Escola Superior De Propaganda E Marketing, Copenhagen Business School.
What are some of Pedro Couto's interests?
Pedro Couto has interest in Leadership, Business Strategy, Innovation, Children, Volunteering, Sales And Marketing, Team Work, Education, Kpi, Crm.
What skills is Pedro Couto known for?
Pedro Couto has skills like Trabalho Em Equipe, Processo De Venda, Melhoria De Processos, Microsoft Powerpoint, Microsoft Excel, Microsoft Project, Seis Sigma, Business Strategy, Negotiation, Management, Sales, Powerpoint.
Who are Pedro Couto's colleagues?
Pedro Couto's colleagues are Jose Damiao, Begoña Sesé De Lucio, Victoria Madonna, Sabrina Rewald, Jd Llm, Soraia Fonseca, Kalamaldo El Heredero Del Rap, Elizabeth Cole.
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