Pedro Ivo Brandão Souza Email & Phone Number

Phnom Penh, Kh

Phnom Penh, Camboja

Khalibre is a key partner in transforming the business operations of non-profit organizations globally. Broadly we provide managed IT services and a SaaS Portal.Our platform provides solutions to problems faced by many international aid and charitable workers by enabling learning and communication across agencies, It is also an effective solution for associations, social advocacy, and other organizations that want to see flourishing communities within their organization and external partners.

São Paulo, Brasil

- Scrum Master of a multidisciplinary team working with the development of technology solutions focused on primary health care - team composed of back-ends, front-ends, mobile developers (iOS and Android), QAs, UX, and PO;- Facilitation of Scrum ceremonies (planning, daily, retrospective, review, and grooming);- Day-to-day monitoring of the development team in order to remove impediments and ensure the deliverables of each sprint;- Support to the Product Owner in prioritizing and grooming the backlog;- Monitoring of team indicators;- Interface with stakeholders - clients and investors - to present the product and the team's indicators;- Management of platform bugs;- Organization of the product roadmap;- Mapping, communicating risks, and developing action plans to mitigate them;

São Paulo, Brasil

- Responsible for managing projects of Hi Platform's strategic clients.- Focal point of clients during their first approach of the platform and initial configuration (Onboarding). - Interface with other areas of the company (product, development, customer success and support) to meet client demands.- Simultaneous management of multiple projects to implement Hi Platform products.- Acts as Scrum Master of one of the Operations squad.Main clients: BB Seguros, Mapfre, Bayer, Gama Saúde, Riachuelo, Uninove, Clear.

São Paulo, Brasil

- Responsible for implementing projects and configuring Hi Platform's products, such as chatbot, chat, email, phone, ticket and social networks.- Responsible for the execution of all stages of a project: from kickoff to execution, training and Go Live.- Focal point of clients during their first approach of the platform and initial configuration (Onboarding).- Interface with other areas of the company (product, development, customer success and support) to meet client demands.- Execution of remote and / or on-site deployments.- Simultaneous execution of multiple projects.Main projects:* Implementation of chatbot and chat in Riachuelo and Midway operations (retail, e-commerce and financial group) * Implementation of chatbot and chat on the website and WhatsApp for Qualicorp group (healthcare administrator).* Implementation of all of Hi Platform's products for Banco Máxima (financial institution).

Campinas Area, Brazil

- Worked with advanced process control (APC) projects in several segments, such as petrochemical, chemical, food, brewery and sugar-alcohol.- On-site project implementation (1 to 3 months long).- Responsible for the executing all stages of the project, data analysis and presentation of final results with the benefits generated to the client.Main clients: AmBev, Braskem and Cargill.

Campinas Area, Brazil

- Development of Advanced Process Control (APC) projects in several industrial processes, using a software based on fuzzy logic (Leaf).- Statistical analysis and data interpretation using Minitab and Excel.- Remote or in-person support for implemented projects.- Programming in LUA Language.

Campinas Area, Brazil

Worked at the Polyamides and Intermediates plants in projects to optimize production considering quality, environmental and process’ constraints.Responsible for calculate and share daily and monthly OEE reports to the company as well as consumption KPIs reports.Follow-up of small maintenance and process projects using a PDCA tool.Developed a Six Sigma Project at Adipic Acid's plant (Yellow Belt certification).Worked on processes improvement projects through plant's simulation using Aspen Plus.

Campinas Area, Brazil

Internship at the Brazilian Bioethanol Science and Technology Laboratory (CTBE), a national laboratory focused on research and development in the area of bioenergy.Worked mainly at a pilot plant for development of bioprocesses, supporting bioprocess engineers in several activities.

Bachelor Of Engineering (B.Eng.), Chemical Engineering

* Undergraduate teaching assistant of Unit Operations III (separation process principles), helping students with exercises and simulations.

Exchange Undergraduate Student, Chemical Engineering, 4.0 (Gpa)

Activities and Societies: Intervarsity (which is also part os IFES). * Exchange undergraduate student for one year at the department.