Pedro J. Costa Ortiz

Pedro J. Costa Ortiz Email and Phone Number

Computer System Administrator @ Drug Enforcement Administration
Juncos, Puerto Rico
Pedro J. Costa Ortiz's Location
Juncos, Puerto Rico, Puerto Rico
About Pedro J. Costa Ortiz

An enthusiastic system administrator with the necessary drive and determination to resolve monitoring and applications issues. Possess an effective organizational and analytical skills; working knowledge of network and applications monitoring technologies in challenging environments. Has the commitment to keep up to date with the latest developments.

Pedro J. Costa Ortiz's Current Company Details
Drug Enforcement Administration

Drug Enforcement Administration

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Computer System Administrator
Juncos, Puerto Rico
Pedro J. Costa Ortiz Work Experience Details
  • Drug Enforcement Administration
    Computer System Administrator
    Drug Enforcement Administration
    Juncos, Puerto Rico
  • Drug Enforcement Administration
    Computer System Administrator
    Drug Enforcement Administration Jun 2017 - Present
    San Juan, Puerto Rico, Puerto Rico
    Responsible for setting up, maintaining and configuring all computers and servers within the DEA Caribbean Division Office. Providing Tier 1 analysis and troubleshooting support to customers and agents within the Firebird network. Duties: - Provide Tier 1 Network Technical Support using Remote Desktop Connections.- Configure, synchronize and register Department of Justice devices into AirwatchAdministration Console.- Incident and Service Request Management using Microsoft System Center 2012: Service Manager Console.- Monitor, perform backups and restore process using Symantec Backup Exec.- Install and Configure Microsoft Windows based workstations and servers.- Add/Remove workstations in the Active Directory, Cisco Identity Service Engine.- Manage user's accounts and group policies within the Caribbean Division after they are created in the Firebird Network through the Active Directory.- Install and configure local and network printers.- Install and configure UPS.- Install and configure the workstation's Symantec Endpoint Encryption.- Basic network connectivity troubleshooting using Ping, Tracert, Telnet and SSH at Layer 2 environments.- Provide and resolve technical analysis, application support and network problems.
  • Army National Guard
    Battalion Anti-Terrorism / Force Protection Officer
    Army National Guard Jun 2020 - Present
    Fort Buchanan, Guaynabo, Puerto Rico
    Assigned as the 124th Military Police Battalion Anti-Terrorism/Force Protection (At/FP) officer. Responsible for the anti-terrorism and force protection measures within the command while advising the Battalion Commander of security measures to enable unit operating location operations. Synchronizes intelligence, risk management, and existing security programs to ensure a holistic approach to countering the spectrum of security threats.Duties:- Track and identify trends in crime activities.- Develop force protection strategies that are reflected in the concept of protection included in the base order and appropriate annexes and appendixes. - Identifies and recommends refinements to the Courses of Actions (COA) that are necessary to reduce vulnerabilities.- Ensures mission success by combining efforts and mitigating measures with the Batallion Chaplain, EO, SHARP, MRT, Battalion Safety Officer, and the Installation’s Military Police sections.- Conduct mission and terrain analysis in order to counter threats to the Battalion’s state and federal missions that may arise.- Maintains situation awareness and understanding of Anti-Terrorism measures and standards.- Implements effective measures for force protection, security, and accountability of personnel and equipment.
  • Army National Guard
    Company Commander
    Army National Guard Apr 2018 - Jun 2020
    Fort Buchanan, Pr, Puerto Rico
    Assigned as the Commander for the 480th Military Police Company, 124th Military Police Battalion. Responsible for the welfare, morale, safety, professional development of soldiers and high valued equipment. Provide combat support in order to ensure mission readiness. On order, provides military police support to any Federal and State missions that may arise in a period less than 8 hours.Duties:- Conduct mission analysis, troop leading procedures and issues operation orders for company tactical operations.- Provide military police support in order to accomplish the Battalion Commander's intent.- Maintains situation awareness and understanding.- Implements effective measures for force protection, security, and accountability of personnel and equipment.- Ensure the unit and soldiers are mentally and physically ready to deploy in order to support any Federal or State missions that may arise.- Ensure unit completes all Unit Mission Essential Task Lists.- Serve as a mentor to subordinate soldiers and develop them to become better leaders in theorganization.- Maintain unit personnel Readiness Posture as per National Guard Bureau's metrics.- Assigned as the Commander for the Puerto Rico Army National Guard Reaction Force (NGRF).
  • Army National Guard
    Detachment Commander
    Army National Guard May 2015 - Apr 2018
    Guaynabo, Puerto Rico
    Assigned as the Commander for the Headquarters and Headquarters Detachment, 124th Military Police Battalion. Responsible for the welfare, morale, safety, professional development of soldiers and high valued equipment. Provide support to Military Police Combat Units and Battalion personnel in order to ensure mission success. On order, provide command and control and logistics support to any Federal and State missions that may arise in a period less than 24 hours.Duties:- Provide support to other Military Police Companies assigned within the Battalion in order to accomplish the Battalion Commander's intent. - Ensure the unit and soldiers are mentally and physically ready to deploy in order to support any Federal or State missions that may arise.- Ensure unit completes all Unit Mission Essential Task Lists. - Serve as a mentor to subordinate soldiers and develop them to become better leaders in the future. - Maintain unit personnel Readiness Posture as per National Guard Bureau's metrics.
  • Army National Guard
    Company Executive Officer
    Army National Guard Sep 2014 - May 2015
    Fort Buchanan, Puerto Rico
    Responsible for coordinating the 225th Military Police Company's logistical and maintenance support, law enforcement training supervision, ensures unit's inspection and inventory is updated, assist in mission planning and assume command in absence of the Company Commander. Duties:- Oversee logistical supplies and inventories are adequate for everything in need.- Ensures the unit's equipment is adequate in number and proper working order.- Oversee the unit's administrative information is maintained and updated accordingly.- Serve as the Acting Commander on his absence. - Serve as a liaison between the Battalion S-4 and the Company Supply Sergeant.
  • Army National Guard
    Platoon Leader
    Army National Guard Jun 2012 - Sep 2014
    Fort Buchanan, Puerto Rico
    Responsible for leading, mentoring, planning, training and welfare of Soldiers assigned within the 225th Military Police Company. Ensure Soldiers were properly fit for duty to perform military law enforcement duties in military installations and have them in a deployable availability status.Duties:- Train and lead soldiers in accordance with the three Military Police Core Competencies and have them ready for any deployments that may arise.- Mentor soldiers on team building and career progression.- Follow ups on maintenance schedules of equipment assigned within the platoon. - Plans and conducts Operations Order briefings to the soldiers assigned.- Responsible for the administrative data assigned to the platoon.
  • Army National Guard
    Platoon Leader (Smp Cadet)
    Army National Guard Aug 2010 - Jun 2012
    Fort Buchanan, Puerto Rico
    Responsible for the training, development, discipline, morale and welfare of Soldiers of the 480th Military Police Company.
  • Army National Guard
    Military Police
    Army National Guard Jul 2009 - Aug 2010
    Fort Buchanan, Puerto Rico
    Responsible for protecting lives and property on military installations by enforcing military laws and regulations. Perform traffic control and serve as a first responder in case of a emergency for the 225th Military Police Company.Duties:- Perform Law Enforcement patrols in military installations.- Conduct interview to witnesses, victims and suspects during investigations.- Crime scene security and processing.- Perform traffic and crowd control.- Knowledge in military and civilian laws and jurisdiction.
  • Army National Guard
    Cannon Crew Member
    Army National Guard Oct 2006 - Jul 2009
    San Juan, Puerto Rico
    Work as team in self propelled howitzers, artillery and battle tactics for the Bravo Battery, 2nd Battalion, 162nd Field Artillery.Duties:- Perform reconnaissance operations.- Ammunition handling in a high pressure and challenging assignments.- Operate self propelled howitzers.
  • Triple-S
    Network Operations Center Analyst
    Triple-S May 2012 - May 2017
    Guaynabo, Puerto Rico
    Responsible for monitoring, maintaining and configuring all network and applications systems for Triple-S Group with over 300 servers and communications equipment. Working as part of a team operating in highly fast paced, changing and challenging environment while providing Tier 2 troubleshooting, analysis and customer service support. Duties: - Administration and design of all network monitoring systems using Solarwinds, Manage Engine: Applications Manager, OpStor, OpManager, Event Log Analyzer, Idera SQL Diagnostics Manager & DynaTrace.- Incident and Service Request Management using Manage Engine: Service Desk Plus.- Monitor, perform backups and restore process using Symantec Netbackup.- Administration of the electronic fax platform using Rightfax.- Provide Network Technical Support using Remote Desktop Connections.- Basic network connectivity troubleshooting using Ping, Tracert, Telnet and SSH at Layer 2 and Layer 3 environments.- Basic knowledge in VMware Vcenter platform.- Knowledge in QNXT back-end environment.- Basic knowledge of SQL Management Studio 2008-2014.- Provide and resolve technical analysis, application support and network problems.

Pedro J. Costa Ortiz Skills

Windows Server Sql Server Management Studio Network Monitoring Tools System Monitoring Server Monitoring Rightfax Vmware Vsphere Vmware Vcenter Photoshop Photography Army Military Police Manage Engine Solutions Solarwinds Netbackup Noc Microsoft Office Root Cause Analysis Analytical Skills Qnxt Dynatrace Scuba Diving Customer Service Teamwork Leadership Military Experience System Administration Server Administration Data Center Healthcare Information Technology Troubleshooting Virtualization Vmware Microsoft Sql Server Microsoft Operating Systems Windows System Administration Fax Server Airwatch Symantec Backup Backup Exec System Center Configuration Manager Technical Support Software Troubleshooting Network Troubleshooting Active Directory Windows 10 Windows 8 Windows 7

Pedro J. Costa Ortiz Education Details

  • Interamerican University Of Puerto Rico
    Interamerican University Of Puerto Rico
    Computer Systems Installation And Repair
  • Adela Rolon Fuentes
    Adela Rolon Fuentes
    High School

Frequently Asked Questions about Pedro J. Costa Ortiz

What company does Pedro J. Costa Ortiz work for?

Pedro J. Costa Ortiz works for Drug Enforcement Administration

What is Pedro J. Costa Ortiz's role at the current company?

Pedro J. Costa Ortiz's current role is Computer System Administrator.

What schools did Pedro J. Costa Ortiz attend?

Pedro J. Costa Ortiz attended Interamerican University Of Puerto Rico, Adela Rolon Fuentes.

What skills is Pedro J. Costa Ortiz known for?

Pedro J. Costa Ortiz has skills like Windows Server, Sql Server Management Studio, Network Monitoring Tools, System Monitoring, Server Monitoring, Rightfax, Vmware Vsphere, Vmware Vcenter, Photoshop, Photography, Army, Military Police.

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