- Manage both a sales and fulfillment team that generates an average 41% profit margin from an e-commerce division of the company.- Eliminated manual tasks, resulting in greater accuracy and efficiency, by implementing new POS software and integrating it with the stores’ inventory processes.- Developed a product catalog with +4.000 items integrated into the procurement, sales and inventory control systems. - Have achieved less than 0.5% shortage goals for more than 11 years though employee involvement, and asset management (detailed procedures, automation, periodic physical inventories and audits).- Manage an e-commerce venture which has maintained Highest Customer Satisfaction metric for more than five (5) years.- Established collection strategies and coached team members on innovative techniques, which opened new market opportunities while reducing bad debt issues to less than 1%.- Oversee the IT strategy composed of Sales, Inventory, Internet Software and Marketing tools for the Main Office, 1 Jewelry Store and 2 full virtual operations.- Championed a customer-centered culture, which transpired into high levels of company recognition and a consistent flow of repeat business from a 30,000+ comprehensive customer database.- Manage the financial aspects of the organization including receivables, payables, financial planning and governmental compliance.- Coordinate international purchases and deliveries from more than 80 suppliers from China, U.S.A. and Latin America. - Designed the strategy and organized the team to achieve expertise in the export of non-traditional products from Venezuela into the United States. - Responsible for RFPs Business Cases and other sales tools directed to Large Accounts such as Bass Pro Shops and Centro BECO.

Help business owners plan and execute divestitures and support new investors in finding the most a venture that will suit their personal, financial and social needs.

- Automated sales and operating processes including a US$6M+ jewelry inventory control system that maintained shortages under 0.3%- Organized functions of finance, sales, and IT by developing an Operations Manual and providing continuous on the job training to new employees.- Developed and redesigned marketing, sales and financial processes directed towards obtaining sales growth for the organization both in the U.S. and in Latin America.- Achieved 23% margin orders in one of the top sports retailers in the U.S. by participating in trade shows, negotiating with vendors and assuring company-wide compliance with very strict customer requirements.- Responsible for planning and execution of trade show and involvement in industry events achieving assigned quotas and marketing objectives.- Increased cash access by 40% by establishing strong business relationships in various financial institutions.- Planning, budgeting and follow-up of marketing and advertising activities required to achieve assigned sales targets.- Helped introduce innovative products into the market by using marketing and negotiation techniques achieving “Nationwide Authorized Reseller” status for two major Italian brands.- Coordinated procurement, payment, delivery and inventory management from more than 80 suppliers from diverse cultures such as China, Thailand, India, Italy, U.S. and several Latin American countries.- Effectively negotiated with hundreds of suppliers, partners and financial organizations from Asia, Europe, USA and Latin America with focus on lowering financing and purchasing costs.

1.- Re-launching the Government and the Petroleum & Energy Segments through a focused and aggressive sales strategy.2.- Developing a team with 7 sales people and 3 customer service personnel to effectively support sales growth.

- Consistently surpassed yearly sales quotas over 110% of target using consultative selling and high ethical standards while complying with strict governmental requirements. - Accountable for business development, negotiation and supervision of engagements in the Telecommunications Line of Business.- Developed critical thinking to continuously assess client needs and generate creative projects such as ISAAC, which integrated a Telco’s “silo type” big data into a true customer support system.-

- Responsible for nationwide sectors' performance including sales, services, revenue and expenses.Advised corporate management regarding RFP requirements to ensure compliance with government laws and regulatory standards.- Penetrated major key customers in the Telco, Petroleum and Government sectors, which became instrumental in maintaining the financial health of the subsidiary for many years.- Achieved the order and the successful delivery of a 6-month sensitive election project by working closely with the client’s Project Manager and a large team of Project Consultants. - Development of strategic partnerships with private and public organizations.- Supervision a team of 5 sales people and support personnel.

Client Relationship Manager:1.- Responsible for the creation of the Telecommunications Line of Business.2.- Accountable for business development and financial results for both Market Sectors (Government and Telecommunications). 3.- Lead a team of 3 sales people.Account Executive: 1.- Responsible for complete Sales Cycle in the Industry and Commerce Line of Business. 2.- Coordinated support with Project Managers in major engagements for the company. Financial Planning Supervisor: - Developed financial tools to improve performance and accuracy of financial reports. - Using financial, computer knowledge and people skills, led the integration of sensitive financial information, which improved accuracy and shortened by 90% delivery time of key results to Senior Management. Financial Analyst: 1.- Documenting financial performance of major sales ventures.2.- Preparing Quarterly and Yearly Financial Reporting for Corporate Headquarters Marketing Research Analyst: 1.- Streamlined processes and automated reports to expedite management of Sales Data and Salespeople Incentives2.- Coordinating sales events with Company's General Manager