I am a professional specializing in financial products, commercial management, and sales, with experience in financial institutions and multinational companies such as Itaú Unibanco and KPMG. As a Commercial Manager in a large-scale branch, I manage portfolios of over 6,000 clients (retail, high-net-worth, and corporate), excelling in financial consulting, credit analysis, recovery, and customer satisfaction. With strong analytical and commercial skills, my focus is on delivering personalized financial solutions that exceed client expectations and maximize branch profitability.My core competencies include:- Financial Consulting: Expertise in banking products and financial planning, aiming to meet and exceed client needs.- Portfolio Management: Experience in managing retail, high-net-worth, and corporate clients, focusing on turnover and loyalty through consultative service.- Credit Analysis and Recovery: Planning and executing credit viability, including developing and maintaining credit policies and collection strategies.- Data Analysis: Proficient in SQL and Excel for complex data analysis, report creation, and dashboards. Skilled in Power BI and Tableau for generating insights and optimizing strategies.- Operational Support: Capable in cash and treasury operations, ensuring efficiency in operational and administrative activities.- Training and Development: Responsible for training new hires (interns and business agents), providing support for adaptation and skill development in commercial roles.- Strategic Planning: Collaborating in tactical strategies, alongside the Branch Service Manager, to align commercial operations with the organizational goals of Retail and Corporate portfolios.I am always seeking challenges that allow me to contribute my knowledge and experience in the financial sector.