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Pedro Pavezzi is listed as IT Customer Success Manager - CSM @Dengun at Dengun, a company with 32 employees, based in Matosinhos, Porto, Portugal. AeroLeads shows a matched LinkedIn profile for Pedro Pavezzi.
Pedro Pavezzi previously worked as IT Customer Success Manager - CSM at Dengun and Technical Support Analyst at Dexco. Pedro Pavezzi holds Tecnólogo Em Projetos, Tecnologia Em Projetos from Faculdade De Tecnologia De São Paulo.
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Experienced Customer Success Manager with a strong background in IT support, process automation, and data analysis. Skilled in managing customer relationships, improving customer satisfaction, and driving engagement through tailored solutions and end-user training.Proficient in SAP automation, data-driven reporting, and performance analysis to optimize workflows and reduce inefficiencies. Passionate about leveraging technology to enhance customer experiences and deliver measurable customer retention and productivity results.
Listed skills include Autodesk Inventor, Autocad, Iso 9001, Professor, and 8 others.
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A career timeline built from the work history available for this profile.
Porto, Portugal
- Customer Experience: Continuous improvement through technical support and strategic consulting.- Process Automation: Use of scripts and tools to optimize repetitive tasks.- Data Analysis: Interpret metrics and use languages like Python and SQL.- Web Development: Adjustments and customizations in WordPress, CSS, and HTML to enhance the customer.
São Paulo, São Paulo, Brasil
- Data Analysis: Managed post-sales data for authorized service stations, focusing on sales, service, and customer satisfaction to enhance the customer experience.- Strategic Reporting: Created performance reports with KPIs and actionable insights for senior management decision-making.- SAP Automation: Automated workflows for customer onboarding, orders.
São Paulo, São Paulo, Brasil
- Training & Process Development: Designed and delivered training programs, refresher courses, and improvement initiatives for customers, aimed at enhancing service quality and customer satisfaction.- Marketing & Customer Retention: Contributed to the creation of marketing materials to support new customer acquisition and reduce customer attrition.
São Paulo, São Paulo, Brasil
- Technicians Schedule Management: Organized technicians' schedules, including daily, weekly, and monthly planning, based on demand and professional availability.- Customer Service: Handled parts sales, and maintenance request registrations, tracked progress, and clarified customer queries regarding contracts and services.- End-User Support: Provided.
São Paulo E Região, Brasil
- Conducting a survey of electrical materials required to be used in our installations, using electrical projects as a basis for the process;- Developing complete electrical projects, including descriptive memorials, contracting of works and electrical installations, as well as industrial assemblies;- Monitoring ongoing works, checking routine work.
São Paulo
- Responsible for installing, programming, and maintaining automation equipment, aiming to ensure their proper functioning;- Experienced in developing and updating automation projects, as well as correcting failures in old projects to improve equipment performance;- Proficient in preparing daily service reports to document and analyze equipment and team.
São Paulo E Região, Brasil
- Personalized service to high net worth clients of Itaú Personnalitté, seeking to understand their financial needs and offering appropriate solutions, aiming for customer satisfaction and loyalty.- Management of Itaú Personnalitté's client portfolio, with a focus on efficient management of their checking accounts and credit cards, aiming to ensure.
Other employees you can reach at dengun.com. View company contacts for 32 employees →
Clara Nunes
Colleague at DengunSintra, Lisbon, Portugal, Portugal
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AC
Andreia Cirne
Colleague at DengunFaro, Faro, Portugal, Portugal
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HU
Habib Ullah
Colleague at DengunFaisalabad, Punjab, Pakistan, Pakistan
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ML
Miguel Luz Nunez
Colleague at DengunFaro, Faro, Portugal, Portugal
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AP
Adriana Palma
Colleague at DengunFaro, Faro, Portugal, Portugal
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IM
Inês Miranda
Colleague at DengunFaro, Faro, Portugal, Portugal
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NM
Nicole Morgado
Colleague at DengunFaro, Faro, Portugal, Portugal
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CF
Carolina Filipe
Colleague at DengunGreater Faro Area, Portugal
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AH
Andre Henrique Rodrigues Perez
Colleague at DengunGuarapari, Espírito Santo, Brazil, Brazil
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JO
João Oliveira
Colleague at DengunFaro, Faro, Portugal, Portugal
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Activities and Societies: Provision of physics and calculus tutoring for college colleagues, aiming to assist them in understanding and.
Activities and Societies: Provision of tutoring for a period of 12 months in the disciplines of Electricity, modules I and II, to assist.
Quick answers generated from the profile data available on this page.
Pedro Pavezzi works for Dengun.
Pedro Pavezzi is listed as IT Customer Success Manager - CSM @Dengun at Dengun.
Pedro Pavezzi is based in Matosinhos, Porto, Portugal while working with Dengun.
Pedro Pavezzi has worked for Dengun, Dexco, Primebid, Omo Lavanderia Compartilhada, and Neopan Artigos Infantis Ltda.
Pedro Pavezzi's colleagues at Dengun include Clara Nunes, Andreia Cirne, Habib Ullah, Miguel Luz Nunez, and Adriana Palma.
You can use AeroLeads to view verified contact signals for Pedro Pavezzi at Dengun, including work email, phone, and LinkedIn data when available.
Pedro Pavezzi holds Tecnólogo Em Projetos, Tecnologia Em Projetos from Faculdade De Tecnologia De São Paulo.
Pedro Pavezzi is listed with skills including Autodesk Inventor, Autocad, Iso 9001, Professor, Palestrante, Ciclo Pdca, Microsoft Office, and Pacote Office.
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