At Pluricall, I am responsible for the implementation and management of the Integrated Management System, ISO 9001 (Quality Management), ISO 27001 (Information Security), and ISO 27701 (Privacy Information Management) standards. My role includes leading the strategy and execution of processes that ensure compliance with these international standards, promoting operational excellence and the protection of sensitive data.Key responsibilities:Integrated System Management: I… Show more At Pluricall, I am responsible for the implementation and management of the Integrated Management System, ISO 9001 (Quality Management), ISO 27001 (Information Security), and ISO 27701 (Privacy Information Management) standards. My role includes leading the strategy and execution of processes that ensure compliance with these international standards, promoting operational excellence and the protection of sensitive data.Key responsibilities:Integrated System Management: I coordinate the integration of ISO standards, ensuring a cohesive and efficient approach to quality management, information security, and data privacy.Internal and External Audits: I conduct regular internal audits and oversee external audits to ensure ongoing compliance and identify opportunities for improvement.Policy and Procedure Development: I have developed and implemented the necessary policies, procedures, and controls to meet the requirements of ISO 9001, ISO 27001, and ISO 27701 standards.Training and Awareness: I lead training and awareness programs to ensure that the entire team is aligned with best practices and compliance requirements.Continuous Improvement: I monitor the performance of the Integrated Management System, promoting continuous improvement and adaptation to changes in regulatory and business requirements.My work has been crucial in ensuring that Pluricall operates with high standards of quality and security, aligning our operations with global best practices. Show less