Pedro Lara Email & Phone Number

Lisbon, PT

Lisboa, Portugal

Lisboa E Região, Portugal

• Develop and maintain long-term relationships with accounts, and makes sure clients receive requested products and services in time.
• Engage regular business reviews with customers.
• Elaborate proposals and conduct negotiations.
• Generate sales via Upselling, by identifying opportunities to grow business with existing client
• Provide client feedback on D-EDGE solutions to the Product Team.
• Interpret user insight and performance data to drive service design and iterative operational improvements for digital and assisted digital service channels.

Sintra, Lisboa, Portugal

• Organising sales visits;
• Demonstrating and presenting products;
• Establishing new business;
• Maintaining accurate records;
• Attending trade exhibitions, conferences and meetings;
• Reviewing sales performance;

Lisboa E Região, Portugal

• Responsible to develop and establish the best relationships with suppliers;
• Ensure that we have the best inventory, conditions, and pricing
• Tailor-made travel budgeting for groups and individuals,
• Specialist in European Circuits
• Developed and maintained customer service while securing their travel arrangements by listening to and assessing clients' needs in order to create a match for their vacation plans
• Developed organizational skills with the ability to multi-task.Main markets: customers from Brazil, Latin America, Angola, and Portugal

Lisboa E Região, Portugal

• Communicate with the booking, housekeeping, and maintenance departments to ensure prompt responses to guests’ needs;
• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms, and informative leaflets);
• Ensure timely and accurate customer service;
• Make reservations or appointments for guests who want to avail themselves of local entertainment or services;
• Answer guest calls and record details of each conversation for future follow-up;
• Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues;

• Communicate with the booking, housekeeping, and maintenance departments to ensure prompt responses to guests’ needs;
• Ensure timely and accurate customer service;
• Answer guest calls and record details of each conversation for future follow-up;
• Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues;
• Report any accidents or injuries to senior management staff immediately;
• Handle complaints and specific customers requests;

Licenciatura

Licenciatura