Pedro Pablo Pulido Preciado Email & Phone Number

Cartagena, Bolivar, CO

Miami, Florida, United States

• Influur is a pioneering app-based platform that facilitates connections and job opportunities for influencers, creators, and brands around the world. Developed to bridge the communication gap experienced by influencers.
• Analyze current sales operations to develop and implement strategies for enhancing sales processes and efficiency.
• Act as a liaison for the sales-campaign team, providing data-driven insights to improve team performance and boost productivity.
• Support lead management, from assignment and tracking to optimizing sales collateral and proposals to secure new business.
• Manage HubSpot usage, ensuring data accuracy and team training, while also developing key dashboards for sales insights.
• Collaborate with finance and people teams to structure pricing strategies, workforce planning, and compensation for sales staff.

Bogota, D.C., Capital District, Colombia

• Aprende Institute is a leading online education platform focused on professional development and economic mobility for the Hispanic community in Latin America and the United States. Founded in 2019, it offers over 40.
• Led the Workforce Management (WFM) team, optimizing the performance of the automatic dialer to enhance sales team efficiency and effectively scaling operations to meet contact center demand.
• Directed the post-sales team, focusing on upselling and recurring sales strategies, optimizing contact methodologies based on historical data analysis.
• Fostered a growth mindset and culture of continuous learning within the team, increasing sales revenue through effective leadership, ongoing training, and management of daily sales operations, including performance.

Miami, Florida, United States

• Longevo is a pioneering platform focused on preventative health, fitness, and wellness for individuals and corporations. Offers a personalized online solution that addresses common challenges related to health and.
• Built and scaled the sales and customer service operations from the ground up, establishing all related processes, including sales scripts and CRM workflows for lead management and customer support ticketing.
• Developed comprehensive sales flows and business strategies, leading to the acquisition of 1,000 new clients within 11 months.
• Designed incentive schemes supported by robust business intelligence (BI) and reporting structures to drive team performance and engagement.
• Collaborated closely with marketing, product, and technology teams to continuously enhance the service offering, ensuring adaptability to emerging markets.
• Opened the company’s first physical office, a contact center with a team of 16-20, where I led operations and managed recruitment, training, and workforce management processes.

Mexico City Metropolitan Area

• Konfio is a leading Mexican fintech company focused on providing financial services to small and medium-sized businesses (SMBs) that are often underserved by traditional banks. Founded in 2014, Konfio offers an.
• Collaborated closely with sales team leaders to support continuous improvement of operational processes while overseeing operations for a team of 150 agents delivering financial products to the SMB market.
• Played a key role in synchronizing efforts between product, technology, and sales teams during a period of rapid growth and technology acquisition, ensuring smooth adaptation and evolution of the product ecosystem.
• Streamlined and centralized processes to improve workflow efficiency and compliance.
• Designed and implemented customer acquisition channels, leveraging advanced CRM tools for optimal deal management.
• Developed and executed strategies aligning business objectives with financial products, driving revenue and enhancing customer engagement.

Bogota, D.C., Capital District, Colombia

• Open English is a leading online English language learning platform serving the Latin American and U.S. Hispanic markets. Founded in 2007, the company connects students with native English-speaking teachers through.
• Led pre-sales (appointment setters), sales, and post-sales (account management) teams distributed across 6 countries, ensuring effective communication and collaboration among diverse teams.
• Reported directly to the CEO, supporting the overall management of the corporate area and assisting in presentations to the board of investors.
• Managed key performance indicators (KPIs) for sales, engagement, retention, and growth, resulting in high customer lifetime value (LTV) and contribution margins.
• Ensured CRM (Salesforce) processes provided optimal visibility and metrics analysis, enhancing decision-making capabilities.
• Directed recruitment, training, and reporting for the entire operation, driving team performance and fostering a culture of continuous improvement.

Colombia

Bogotá D.C. Area, Colombia

Bogotá D.C. Area, Colombia

Bogotá D.C. Area, Colombia

Bachelor Of Science (Bs), Electronic Engineering

High School