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Operations Manager with a background in Industrial Engineering & Management, boasting 9 years of experience across several industry sectors, such as E-commerce, Manufacturing, Engineering, and Services. With a value-focused mindset, Pedro is specialized in process improvement and structured problem-solving, while possessing significant expertise in data analysis and business strategy. As an Operations Manager, has an impressive track record of driving performance improvements, optimizing processes, and delivering sustainable results.
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Customer Operations Senior ManagerFarfetchPorto, Pt
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Customer Operations ManagerFarfetch Mar 2023 - PresentPorto, PortugalCustomer Operations is a business unit comprising over 50 professionals operating globally to provide services of operational delivery support and customer compensation control to the Farfetch Marketplace and fashion industry partners integrated into the Farfetch Ecosystem.
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Customer Operations Team LeaderFarfetch Mar 2021 - Mar 2023Porto, PortugalTeam Leader in the Business Unit of Customer Operations, responsible for the areas of RPA, Analytics and Service Improvement
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Operations ManagerSword Health Aug 2020 - Feb 2021Porto, PortugalMain Responsibilities: - Manage the Supply Chain and Logistics- Manage and Control Suppliers- Develop, implement and review operational policies and procedures- Budgeting, reporting, planning, and auditing- Collaborate with Commercial, Customer Success and Customer Support teams -
Process Engineer & Production ManagerSonae Capital Apr 2019 - Aug 2020PortoCompany ADIRA Metal Forming Solutions -
Business Intelligence & Continuous ImprovementSonae Capital May 2017 - Apr 2019Porto E Região, PortugalResponsible for the area of BI & Continuous Improvement in the Sonae Capital's company RACE, reporting directly to the CEO.
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Portfolio Development TraineeSonae Capital Sep 2016 - Jun 2017Porto Area, Portugal• Business Analysis and Market Research;• Implementation of the Continuous Improvement program - IOW in the Sonae Capital business units and Shared Services;
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Lean Kaizen Trainer - Sonae Improving Our WorkSonae May 2017 - Apr 2020Porto• Specialist in Structured Problem Solving; -
Production Planning InternRenault Sep 2015 - Jun 2016Aveiro E Região, PortugalOptimization Project for the Production Area -
President Of The Students General AssemblyAssociação Académica Da Universidade De Aveiro Jan 2014 - Jan 2015 -
President Of The Audit CommitteeJade Portugal Jul 2013 - Oct 2014PortoFederação de Júniores-Empresas de Portugal -
Marketing & Communication InternUbiwhere Jul 2013 - Sep 2013 -
PresidentAveiro Smart Business May 2011 - Sep 2013Aveiro E Região, Portugal• Experience in leading an organization with 30 members;
Pedro Rebelo Skills
Pedro Rebelo Education Details
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International Accreditation By Aacsb -
Engineering/Industrial Management
Frequently Asked Questions about Pedro Rebelo
What company does Pedro Rebelo work for?
Pedro Rebelo works for Farfetch
What is Pedro Rebelo's role at the current company?
Pedro Rebelo's current role is Customer Operations Senior Manager.
What is Pedro Rebelo's email address?
Pedro Rebelo's email address is pe****@****ail.com
What is Pedro Rebelo's direct phone number?
Pedro Rebelo's direct phone number is +3519194*****
What schools did Pedro Rebelo attend?
Pedro Rebelo attended Fep - Faculdade De Economia Da Universidade Do Porto, Universidade De Aveiro.
What are some of Pedro Rebelo's interests?
Pedro Rebelo has interest in Politics, Traveling, Nautical Sports, Environment, Literature, Music, Tennis, Human Rights, Arts And Culture, Food&wine.
What skills is Pedro Rebelo known for?
Pedro Rebelo has skills like Public Speaking, Entrepreneurship, Leadership, Business Networking, Team Management, Communication, Human Resources, Project Management, Empreendedorismo, Business Strategy, Corporate Social Responsibility, Microsoft Excel.
Who are Pedro Rebelo's colleagues?
Pedro Rebelo's colleagues are Jorge Alves, Cláudia Quaresma, Erik Soares, Patrícia S., Philip Lawson, Inês Machado, Sara Oliveira.
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Pedro Rebelo
Lisbon2wtp.pt, thinkattitude.pt -
1iten.pt -
Pedro Rebelo
Lisbon3gmail.com, capgemini.com, lcg.consulting
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