• Founded and led product design and engineering team of 5 for B2B SaaS product for managing company events, piloting with mid-size and enterprise companies such as Upwork, MasterClass, and DoorDash. • Achieved over 140% increase in active usage on platform through Covid-19 by implementing platform design and feature improvements through customer interviews and feedback. • Supported leadership team through seed round fundraising by preparing financial models and pitch decks, resulting in over $1M raised from institutional investors including Kapor Capital and Morgan Stanley. • Wrote, coordinated, and published blog content on employee engagement, diversity & inclusion, and employee experience, leading to over 50% increase in traffic and inbound marketing leads.

• Created weekly content for online music blog, including new music updates, artist interviews, music event reviews, and new album previews. • Co-led team of 6 writers, managing content pipeline, assigning weekly tasks, and leading social media initiatives resulting in increased traffic and engagement on blog.

• Managed newly created team of over 30 street-marketers and oversaw recruiting, training, and scheduling shifts in strategic locations across the city of Chicago. • Developed infrastructure for continued expansion of street marketing team resulting in 5x growth in app downloads. • Created training and onboarding process for new employees utilized across different offices for new hires across three departments.

• Implemented roadmap for nearly $10M in IT cost savings for a ~$9B communications and solutions provider.• Developed cost model for client to effectively evaluate IT server, storage, and backup outsourcing strategy.• Determined customer-specific solutions for a ~$2B foodservice manufacturer by analyzing data from customer interviews.

• Performed workforce optimization analysis for a $6B global financial services client in order to deliver both short and long-term savings through function-specific initiatives as well as potential transformative shared services model.

• Assessed performance and improvement opportunities for luxury retailer with regards to men’s offerings and presented findings while performing due diligence for private equity group.

• Implemented new process for 33 engine manufacturing/repair sites to reconcile accounts from a local ledger to central database in order to more properly report financials.

• Designed and developed ROI-driven member loyalty program, integrating social media and activities on website to reward users with points redeemable towards offers and prizes.