Pedro Tavarez Email & Phone Number

Focused on sales growth and profit improvement initiatives, relationship management, and customer satisfaction. Created and executed comprehensive marketing initiatives and liaised among direct sales and distributor representatives within designated territories. Identified and leveraged emerging market trends to facilitate growth and deployed innovative technologies to achieve client and corporate expectations.• Delivered complete life cycle Account Management, including but not limited to outbound telemarketing calls, inbound calls, and sales presentations. Ensured the company was meeting all legal requirements and local regulations.• Leveraged industry expertise to drive long-term sustainable customer revenue growth with ERP CRM and marketing automation systems. Maintained highly effective relationships with clients and industry partners to drive growth.• Provided leadership and coordination for the membership-based community's administrative, business planning, and budgeting efforts. Identified business opportunities through prospecting and cold calling.• Designed and implemented sales training, which raised management expertise and professionalism.• Developed and implemented operational policies and strategic business plans to be number one in sales in South Florida.• Planned marketing plan with communication, social media, strategy, campaigns, and events to ensure brand consistency.

Miami, Florida, United States

Represented over 20 Top Brands in the USA, South America, Latin America, and the Caribbean. Miami, Florida September 2011-05/2017 Director of Sales. I led the sales team to grow and expand our company into new markets in the Caribbean region, Mexico, Venezuela, Colombia, Panama, Brazil, and Ecuador. Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts, generating nearly 5 million dollars in revenue within the first years.• Oversaw the launch of retail and an online store, opening new sales channels (like E-Bay, Amazon, and Groupon); positioning the company nicely in the US and Caribbean markets.• Spearheaded strategic sales and marketing initiatives, setting ambitious objectives for the sales teams, resulting in a remarkable surge in our market presence. • Garnered accolades as a top online seller while fostering a substantial organic social media following of 115K genuine followers. Built productive relationships with industry partners and competitors to support strategic business objectives.• Trained distributors and wholesalers on the new product knowledge and latest technology.• Monitored, measured, and evaluated operational effectiveness and performance of all sales/customer service staff to ensure alignment with corporate profit goals.• Facilitated creating and implementing strategic sales and marketing initiatives and achieved quarterly and annual revenue goals.• Redesigned sales process of all product lines, including automated sales productivity program and database management.

Dominican Republic

Achieved sales goals and service targets by cultivating and securing new customer relationships. Analyzed sales and marketing data for improved strategies. Evaluated market data to develop and create business strategies and marketing plans.Suggested innovative ideas to increase sales and improve customer experience.• Performed detailed financial analysis of product line sales and profitability, competitor analysis, acquisitions and divestitures, and board presentations. Assessed customer needs and developed customized solutions to drive sales.• Expanded revenue and the customer base by focusing marketing and sales efforts on international and non-traditional distribution channels. Created customer loyalty programs to increase repeat business.• Developed deep understanding of customer needs, priorities and pain points to deliver customized service.

Dominica

Implemented a successful sales program that established individual and departmental quotas, improved sales techniques, and increased product knowledge. Maintained constant contact with engineering, production, procurement, and accounting to ensure timely delivery, customer satisfaction, and maximum profit. Promoted to management due to excellent sales performance and demonstrated team leadership abilities as an outside sales representative.• Evaluated and implemented sales techniques to enhance divisional performance; monitored products and services to improve customer satisfaction and sales/retention potential.• Participated with executive team in setting financial goals and identifying new opportunities through marketing information, relationship building, and sales training• Managed business by understanding the importance of high-quality customer service relationships and a solid work ethic.• Organized daily and weekly meetings and provided individual strategy sessions for sales associates.• Worked as floor closer, multitasking between salespeople and clients and appraising trade-ins as necessary.

Master Of Science - Ms, Alta Gerencia

Bachelor'S Degree, Marketing