Pedro Tortorelli
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Pedro Tortorelli Email & Phone Number

Technical Support Specialist at Albato
Location: Medellín, Antioquia, Colombia 8 work roles 3 schools
1 work email found @rockcontent.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email p****@rockcontent.com
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Current company
Role
Technical Support Specialist
Location
Medellín, Antioquia, Colombia
Company size

Who is Pedro Tortorelli? Overview

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Quick answer

Pedro Tortorelli is listed as Technical Support Specialist at Albato, a company with 6 employees, based in Medellín, Antioquia, Colombia. AeroLeads shows a work email signal at rockcontent.com and a matched LinkedIn profile for Pedro Tortorelli.

Pedro Tortorelli previously worked as Customer Support Supervisor at Rock Content and Global Customer Support Analyst III at Rock Content. Pedro Tortorelli holds Diplomado En Docencia Y Didáctica Universitaria, Educación from Politécnico Superior De Colombia.

Company email context

Email format at Albato

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{first}.{last}@rockcontent.com
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AeroLeads found 1 current-domain work email signal for Pedro Tortorelli. Compare company email patterns before reaching out.

Profile bio

About Pedro Tortorelli

Passionate about innovations that lead to simple and effective solutions! Brazilian living in Colombia, with a background in Advertising and specialization in Branding. Experience includes teaching, consulting, over 5 years in strategic customer support, and brief leadership experience with small teams.Interested in new challenges and remote opportunities!

Current workplace

Pedro Tortorelli's current company

Company context helps verify the profile and gives searchers a useful next step.

Albato
Albato
Technical Support Specialist
Antioquia, Colombia
Website
Employees
6
AeroLeads page
8 roles

Pedro Tortorelli work experience

A career timeline built from the work history available for this profile.

Technical Support Specialist

Antioquia, Colombia

Technical Support Specialist

Current

Colombia

Sep 2024 - Present

Customer Support Supervisor

Colombia

Management of the Global Support team. Responsible for a team of 6 analysts handling an average of over 600 tickets per month in English, Spanish, and Portuguese. Direct interaction with other departments within the company and mapping improvement opportunities for the team and the company. Development of educational materials, AI projects, onboarding, and.

Feb 2024 - Jul 2024

Global Customer Support Analyst Iii

Medellín, Antioquia, Colombia

Global support via chat and tickets with clients in English, Spanish, and Portuguese. Specialized support, technical investigation, and assistance with WordPress, RD Station, and Rock Content products.

Oct 2021 - Feb 2024

Latam Customer Support Analyst

Medellín, Antioquia, Colombia

Multichannel customer support for clients throughout Latin America, in Spanish and Portuguese. Strategic oversight and consulting aimed at improving the performance and effectiveness of the company's solutions offered.

Oct 2020 - Sep 2021

Training Analyst

Belo Horizonte, Minas Gerais, Brasil

Professor and consultant on a platform with over 250 Rock Content clients. Specializes in Digital Marketing and teaches classes on SEO, Google Ads, Google Analytics, Google Search Console, Consultative Sales, and Branding.Achievements:- 100% Customer Satisfaction (CSAT) | July 2019 to March 2020- 100% Goals Achieved | July 2019 to March 2020- Top Performer.

Jul 2019 - Mar 2020

Co-Founder

Belo Horizonte E Região, Brasil

CEO and co-founder, responsible for administration, marketing, customer care, and relationships. Started from an idea for a business with nationwide service capability in Brazil.Achievements:- First 50 clients with retention or referral rate exceeding 85%- Implementation of digital marketing and inbound marketing plan- Development of visual identity

Oct 2018 - May 2019

Marketing Department Assistant

Belo Horizonte E Região, Brasil

Internal and external communication of San Ignacio de Loyola Church. Implementation of the marketing plan and support in developing visual identity for events, content production for the blog, and management of social media.Achievements:- Successful organization of the first San Ignacio de Loyola celebration- Acquisition of sponsorship and donations for.

Jun 2014 - Jan 2016
Team & coworkers

Colleagues at Albato

Other employees you can reach at albato.com. View company contacts for 6 employees →

3 education records

Pedro Tortorelli education

Diplomado En Docencia Y Didáctica Universitaria, Educación

Developing through constructivist pedagogy tools with a focus on competencies, the fundamental skills and abilities to manage educational.

Master Of Business Administration - Mba, Design And Visual Communications, General

Strategically thinking about internal and external issues within the organization, aligning organizational culture, vision, goals.

FAQ

Frequently asked questions about Pedro Tortorelli

Quick answers generated from the profile data available on this page.

What company does Pedro Tortorelli work for?

Pedro Tortorelli works for Albato.

What is Pedro Tortorelli's role at Albato?

Pedro Tortorelli is listed as Technical Support Specialist at Albato.

What is Pedro Tortorelli's email address?

AeroLeads has found 1 work email signal at @rockcontent.com for Pedro Tortorelli at Albato.

Where is Pedro Tortorelli based?

Pedro Tortorelli is based in Medellín, Antioquia, Colombia while working with Albato.

What companies has Pedro Tortorelli worked for?

Pedro Tortorelli has worked for Albato, Rock Content, Doutor Frete, and Mitra Arquidiocesana De Belo Horizonte.

Who are Pedro Tortorelli's colleagues at Albato?

Pedro Tortorelli's colleagues at Albato include Yura Gasyuk, Yurii Molodtsov, Pavel Steniushin, Mariana Guerci, and Hector Dario Camargo Marquez.

How can I contact Pedro Tortorelli?

You can use AeroLeads to view verified contact signals for Pedro Tortorelli at Albato, including work email, phone, and LinkedIn data when available.

What schools did Pedro Tortorelli attend?

Pedro Tortorelli holds Diplomado En Docencia Y Didáctica Universitaria, Educación from Politécnico Superior De Colombia.

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