- Meet, greet and direct customers (in person, by phone, e-mail or live chat) on Francisco Sá Carneiro Airport - Porto;- Identify actions to address the cause of complaints and maintain an action tracker to ensure appropriate action is taken;- Preparing and analyzing technical reports on customer satisfaction aiming to improve service;- Managing and updating company data on social network websites.

- Managing and controlling of daily cash flow, liaising with credit institutions;- Preparing technical reports to support management decisions;- Managing and updating company data on social network websites;- Generating leads by discovering and exploring opportunities with the aim of increase sales;- Account Management (customer's website creation and online launching, invoicing and credit control of customer's portfolio and organizing promotional events to enhance company's branding;- Providing training and support on customer's websites within our controlled company portal.

- Management of all treasury agency - boxes, safes and ATM;- Prospecting and acquiring new customers;- Respond to complaints and answer questions from customers.

- Planning and follow-up of all R&D cost centers;- Provide monthly reports explaining cost deviations (real vs. plan) to the bord of management;- Preparation of business plan, current forecasts and month end closing processes.

- Control and monitor a portfolio of clients to monetize it through investments, mortgages, personal loans, leasing, credit cards and insurance products;- Prospecting and acquiring new customers;- Management of overdue loans (impairment);- Follow the evolution of the business against the objectives set and justify any deviations;- Respond to complaints and answer questions from customers;- Management of all treasury agency - boxes, safes and ATM.

- Organization and processing of data, preparation of reports, financial reports and price lists;- Identification of measures and strategies for effective recovery of overdue loans (impairment);- Design and development of training modules with guidance and sales techniques.