Peer Hanich Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

Designing policy and process for the complaints review into alleged misconduct by the Bank’s Global Restructuring Group.

County Dublin, Ireland

Working within both the Design and Policy Teams on the bank's Tracker Mortgage Examination Programme - the Central Bank of Ireland's mandated review into issues relating to the sale and administration of tracker mortgages for retail customers.- Developed the initial draft of the Programme methodology within the framework and principles set down by the CBI.- Developed high level process for aspects of the review phase, including: running workshops, drafting process maps and detailed operational guides.- Led a Policy Workstream reviewing the bank's historical mortgage documentation to produce policy decisions for all customer journeys in respect of two distinct mortgage systems, with input from the bank's regulatory, legal and customer voice representatives.- Managed workstream project plans, co-ordinated and chaired policy workshops and managed junior policy analysts to achieve hard deadlines.- Prepared slide decks for policy decisions and presented to the Programme’s Executive Steering Group for ratification.- Worked closely with the Programme review team to determine policy outcomes on exceptional (non-standard) cases.- Attended meetings of the Programme Technical Advisory Group, Programme Board etc as Deputy for the Head of Policy.- Assisted the Programme communications team in developing applicable language for policy decisions to include in customer outcome letters as well as reviewing and improving customer communication FAQs.- Designed and developed initial draft compensation and causation frameworks and provided subject matter expertise on related consequential loss issues.https://www.centralbank.ie/news-media/press-releases/update-report-tracker-mortgages

London, United Kingdom

Working within the Change & Business Support Team on both the:• Interest Rate Hedging Products Remediation; and • Enterprise Finance Guarantee Remediation. - Lead role in designing, developing, drafting and reviewing the remediation principles, approach and review methodology for the EFG Remediation Project in concert with stakeholders.- Advised IRHP Remediation Project executive members on the potential impact of updates to Project methodology, including regularly attending Project board meetings.- Provided change support for methodology updates, ensuring compliance with proper governance processes.- Developed and drafted high level process maps and detailed operational user guides.- Assisted Project communication teams by drafting and reviewing complex customer outcome letters (including first draft of EFG Remediation outcome letter templates).- Reviewed and provided feedback on customer complaint response letters from legal, methodology and process perspectives.- Advised the EFG Remediation Project team on legal issues in concert with in-house counsel, including: company insolvency, dissolution and partnership issues, as well as bankruptcy and recoveries issues. - Provided subject matter expertise on the legal principles governing consequential losses and their application in a remediation context.- Lead role in drafting and reviewing the EFG Remediation Project Closure Report.http://www.business.rbs.co.uk/business/Review-of-interest-rates.htmlhttp://www.rbs.com/news/2015/january/rbs-announces-review-into-customers-affected-by-enterprise-finance-guarantee-efg.html

London, United Kingdom

Financial Markets Litigation division of the Dispute Resolution Group at Dentons UKMEA LLP.Advising financial institutions (primarily RBS) with a particular focus on defending allegations of mis-sold financial instruments, including interest rate hedges and other investment products.Resolving COB(S), Financial Services Markets Act and common law claims.- Worked on the high profile case of Property Alliance Group v RBS, which involved allegations of LIBOR manipulation, misconduct of the RBS Global Restructuring Group and the mis-sale of interest rate swaps.- Advised on liability and quantum issues as well as strategies for the resolution of claims.http://www.dentons.com/

London, United Kingdom

Seconded to the Royal Bank of Scotland as Legal Counsel on the bank's Interest Rate Hedging Products Remediation Project - the Financial Conduct Authority's mandated review into the alleged mis-selling of interest rate hedging products to SMEs.- Worked closely with the Project's Change Team to review and update the Review Methodology as well as the underlying process guides.- Lead role in the development of the customer challenge process, drafting and review of customer communications; including consideration of litigation risk.- Represented the Legal Team at multiple Project fora, including considering exceptional cases falling outside of the standard review process.- Drafted and reviewed responses to complex customer complaints and challenges, including on litigated cases.- Managed the Legal Team's queries, answering questions from various Project teams on a range of legal and procedural issues.- Worked constructively and collaboratively with various teams within the Project to achieve higher quality and more efficient outcomes for customers, as well as providing quality assurance on complex cases.http://www.business.rbs.co.uk/business/Review-of-interest-rates.html

London, United Kingdom

Financial Markets Litigation Group at Simmons & Simmons LLP.Acted for three separate divisions of Barclays Bank PLC defending allegations of retail financial mis-selling and related consumer credit complaints, concerning commissions and insurance.Resolving Consumer Credit Act, ICOB(S), Financial Services Markets Act and common law claims (including consideration of both broker and bank).- Handled the procedural aspects of matters including: preparing substantive applications, drafting correspondence and witness statements, instructing barristers, conducting negotiations with opposing solicitors, identifying coverage issues and exclusions under the policies of insurance and relevant legislation.- Advised on liability and quantum issues as well as strategies for the resolution of claims.- Applied the Civil Procedure Rules, FSA Handbook, Consumer Credit Act, Financial Services Markets Act, ICOB(S) and other associated legislation.- Worked collaboratively with team members and other legal providers on the management of claims.- Undertook detailed investigations of documentary evidence and assessed the legal merits of claims.- Conducted meetings with the Group Partner and Managing Associate to work through complex legal and strategic issues.- Provided recommendations to settle or fight claims and strategies for achieving the best commercial outcome.http://www.simmons-simmons.com/

Perth, Australia

March 2012 - July 2012: AssociateFebruary 2009 - March 2012: LawyerJanuary 2008 - February 2009: Articled ClerkGeneral corporate and commercial litigation experience includes:- Contract, Property, Corporate (including Shareholder Disputes), Commercial & Consumer Law, Insolvency, Partnerships, Mining, Employment, Bankruptcy, Duties, Debt Recovery, Mortgage Recovery, Strata Titles and Wills & Estates. - Prepared an urgent interlocutory injunction application.- Acted for a major trade creditor in relation to the Griffin Coal administration.- Appeared in the Federal, Supreme, District and Magistrates' Courts.- Appeared in negotiations and mediations (both private and Court supervised).http://www.solbros.com.au/

Bachelor Of Laws (Llb)

Activities and Societies: Member of the Murdoch Student Law Society (MSLS), Participated in the MSLS Negotiation Competition, Participated.

Bachelor Of Arts (Ba), Politics & International Studies

Education record