Patricia Ann Bundang, Pmp Email & Phone Number

Calabarzon, Philippines

During the first 90 days, Patricia was instrumental in setting up an Internal Services Agile Tribe. This tribe was responsible for delivering capabilities and solutions that significantly reduced cost, effort, and risk in business operations, all while maintaining full compliance with statutory requirements. These outcomes are a testament to Patricia's strategic planning and execution.She managed nine programs (squads) with four delivery teams, which cut across different internal operations (customer support, partner support, fraud and risk, finance operations, data management, machine learning and advance analytics operations, HR, Asset Management, Process Automation and Legal) within the company. Patricia's organizational skills were crucial in splitting the nine programs into three tribes: Enterprise Services, Trust & Security, and Data. She spearheads the company's initiatives on trust and security and oversees the program delivery of capabilities that secure customers, partners, and company assets. She effectively manages collaboration within the tribe and with stakeholders across the organization to deliver the most secure Fintech application to customers.

Managed 20+ strategic imperatives within the Asia application shared services group. Managed and provides insights on the demand of IT projects and services within the Asia, US and Canada region. Created and published operational reporting of the Asia application shared services group. Coordinated support needed by the team with backend operations such as HR, Finance, PMO and Risk and Compliance team.

Manila, Philippines

Improved the NSS rating by 20% thru re-organization and setting a pro-active culture in stakeholder management. Improved company EBITDA by 5% due to improved process of work extension. Improved employment attrition by 30% thru transparency of the 5-year engagement on the client. Manages a delivery center of 230 employees to deliver 105 projects, 22 rollouts, 220 change and service requests month on month.

Delivered two transformational portfolio (Digital Content and Broadband) ranging USD10Mil-12Mil 5-year CAPEX. Managed 2 program managers to deliver the capability and migration program tracks of the Digital Content and Broadband transformational portfolio. Managed 4 project managers to deliver 8 complex projects at a given time. Managed to deliver video streaming and operator billing services ahead of market competition.

Managed 5 team members to ensure quality assurance on data warehousing projects across European region. Managed 10-member team to deliver UW systems (including mergers) across APAC offices. Managed Mainframe retirement program in Malaysia

Designed and developed web and client-server applications to both internal and external customers of the company.