Conceptualised and established the Project Management Office (PMO), implementing comprehensive guidelines for communication, scheduling, scope, quality, and stakeholder management.Managed and led a team of project managers, providing guidance and support in delivering successful IT projects.Successfully trained and mentored project managers, resulting in improved product delivery processes and shortened lead times.Achieved C-management approval and recognition for the effectiveness of the PMO in enhancing project outcomes.Implemented project management best practices, resulting in an increase in project success rates and on-time delivery.Led cross-functional collaboration efforts, fostering strong relationships with stakeholders and clients, and achieving a customer satisfaction rating of 95%.

Key achievements:● Successfully led the end-to-end software development project for the groundbreaking financial app "Zaky," enabling access to financial services for the unbanked population of Lebanon. Ensured project completion and spearheaded a successful app launch, resulting in increased financial inclusion.● Directed a comprehensive software development initiative encompassing the creation of financial applications for both regular users and merchants. Skillfully managed complex integrations, dependencies, and netting processes to deliver a seamless user experience. Additionally, devised and implemented an accounting model aligned with local legislation (Egypt), ensuring compliance for the EasyCash Wallet and EasyCash Merchant applications.As the Project Manager, Business Analyst, and Product Owner, I demonstrated exceptional leadership and expertise in driving successful software development projects, achieving business objectives, and ensuring regulatory compliance. I consistently leveraged my industry-specific knowledge and skills to deliver high-quality solutions within challenging environments, positively impacting financial services for the unbanked population and driving business growth.

Managed 7 development and delivery projects, gathering customer feedback and driving continuous improvement.Introduced new APIs, reducing lead time by 35% and enabling faster go-to-market strategies. Developed and implemented "custom reward setup kit" to streamline software development requests, shortening lead time by 50%

- Lead and completed project of obtaining national Bank’s license for processing electronic currency, making MoneXy first company to have this license on the territory of Ukraine.- Initiated software enhancement projects to mitigate security and fraud risks, preventing 75% of fraud transactions. - Delivered progress reports and updates to executive stakeholders, maintaining transparency and risk awareness.