Peg Gie Mong work email
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Peg Gie Mong personal email
People Manager | Expert in Team Leadership & Development Customer Service Manager | Expert in Team Leadership & Customer Satisfaction | Enhancing Customer Experience
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People ManagerParcel Daily Feb 2024 - Present- Lead and supervise a team, ensuring alignment with company goals.- Identify training needs and provide development opportunities.- Conduct performance evaluations and implement improvement plans.- Participate in recruitment and onboarding of new hires.- Foster a positive work environment and address employee relations issues.- Align team objectives with organizational goals and develop strategic plans.- Communicate company policies and goals to the team effectively.- Maintain accurate employee records.- Ensure compliance with labor laws and company policies.- Develop and implement employee engagement and retention strategies.- Payroll - Calculate and process employee salaries, wages, bonuses, and deductions. -
Customer Service ManagerParcel Daily Jul 2020 - Present -
Client Experience And Admin ExecutiveHaworth May 2016 - Jul 2020Kuala Lumpur, Malaysia- Assist in develop of A&D/PM account plans by collaborating with sales to build relationships and knowledge of Haworth product and campaigns.- Support and organizing local community networking events.- Manage quarterly marketing calendar.- Maintain showroom so it is in-line with regional brand standards.- Organize sales tools (brochures, fabric, metal, wooden samples). - Regulate / populate CRM & EDM databases are up to date.- Keeping track of office supplies, stationary, pantry items.- Training set-up, greets customers and visitors who drop by showroom.- Issue purchase order.- Prepare survey statistic for GRC team. -
Admin ExecutiveHaworth May 2015 - Jul 2020Kuala Lumpur, Malaysia- Keeping track of office supplies, stationary, pantry items.- Training set-up, greets customers and visitors who drop by showroom.- Issue purchase order.- Prepare survey statistic for GRC team.- Coordinates and assists planning of meetings and events.- Organize sales tools (brochures, fabric, metal, wooden samples). -
Senior Coordinator, Business DevelopmentBerjaya Hotels & Resorts Mar 2012 - May 2015Kuala Lumpur, Malaysia- Assist manager in group coordination like number of rooms that confirmed for blocking, rooming list, payment, special request and arrangement during the group check-in and etc right after the manager confirm the business.- Prepare collateral for site inspections or any walk-in.- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.- Pull daily and weekly reports such as daily arrivals, activity reports, GRC report.- Handling special events like showcase and matta fair.- Coordinating and supervising coordinators' work load and job task within the team.
Peg Gie Mong Skills
Peg Gie Mong Education Details
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Hospitality Management
Frequently Asked Questions about Peg Gie Mong
What company does Peg Gie Mong work for?
Peg Gie Mong works for Parcel Daily
What is Peg Gie Mong's role at the current company?
Peg Gie Mong's current role is People Manager at Parcel Daily.
What is Peg Gie Mong's email address?
Peg Gie Mong's email address is pe****@****rth.com
What schools did Peg Gie Mong attend?
Peg Gie Mong attended Tunku Abdul Rahman University College.
What skills is Peg Gie Mong known for?
Peg Gie Mong has skills like Microsoft Office, Sales Management, Project Planning, Event Management, Contract Negotiation, Customer Service, Product Development, New Business Development.
Who are Peg Gie Mong's colleagues?
Peg Gie Mong's colleagues are Nawfal Naim, Pradeep Singh, Nurul Aisyah, Marwani Rashid, Nurul Farhana Abdullah, Wei Zhang Won, Wei Hien Cheong.
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