• Manage six properties dispersed across five different states, including all-age and senior communities.• Communicate effectively with community managers to ensure occupancy goals are achieved.• Respond in a timely manner to resident needs or complaints with diplomacy and tact.• Train community managers and on-site staff on meeting goals, company processes and software.• Create marketing plans to promote home sales or rentals or vacant home site leases based on… Show more • Manage six properties dispersed across five different states, including all-age and senior communities.• Communicate effectively with community managers to ensure occupancy goals are achieved.• Respond in a timely manner to resident needs or complaints with diplomacy and tact.• Train community managers and on-site staff on meeting goals, company processes and software.• Create marketing plans to promote home sales or rentals or vacant home site leases based on inventory.• Oversee capital improvement projects, including securing bids and communicating with contractors.• Travel to each community at least four times per year to assess areas for possible enhancement.• Support development of annual budgets and worked with owners to implement rent increases.• Ensure notices are distributed to residents according to contractual agreements and legal guidelines.• Verify each property maintains compliance with Fair Housing and related local, state, and federal laws.• Review and approve on-site employee timesheets and vacation hours and any invoices. Show less

• Reporting to the Regional Manager, led operations for a complex with more than 100 rental units.• Coordinated all maintenance requests, including for standard or Section 8 leases.• Managed a team while also overseeing business development and resident relations, including rent collection, new resident applications and move-in and lease renewals.• Led many capital projects to completion within budget expectations, working closely with vendors.• Supervised a… Show more • Reporting to the Regional Manager, led operations for a complex with more than 100 rental units.• Coordinated all maintenance requests, including for standard or Section 8 leases.• Managed a team while also overseeing business development and resident relations, including rent collection, new resident applications and move-in and lease renewals.• Led many capital projects to completion within budget expectations, working closely with vendors.• Supervised a diverse team to achieve the “Most Improved Community Award” in 2002.• Recorded a less 2% average delinquency rate and personally managed all eviction processes. Show less

• Learned property management operations while working in a manufactured housing community office.• Assisted with inspecting sites and collecting rents, closing leases; distributing notices to residents; and preparing invoices for accounts payable.