Peg Mccomb Email & Phone Number

Berkeley Heights, New Jersey

Laid off in May 2014. While in this position I provided Small Business Excess underwriting management with up to date claims loss information, including claims description and claim payment/reserve data and my opinion as to impact to the specific policy. Reviewed closed claims to analyze trends and court decisions that may affect underwriting policy guidelines. Liaised with Excess Claims Professionals on coverage and investigations. Organized and conducted monthly seminars for the excess underwriters on large losses and policy language for the purpose of impacting both the policies currently being written and their attached endorsements. Underwrote Small Business policies for the Southeast region.

Led department of 7 attorneys and insurance professionals who managed the relationships between AIG approved law firms and AIG Claims groups. Responsibilities included evaluating lawyers, approving firms for additions to panel, developing new panels, negotiating and renewing agreements, resolving performance issues, resolving billing and electronic billing issues. Coordinated with the Legal Audit and Trial Skills to increase knowledge and understanding of firms. Spearheaded high profile project to reduce law firm rates, lowering operating costs by $14M the first year. Led specials project to identify value metrics for panels. Worked closely with Underwriting on insured's requests for specific counsel to handle their claims, vetted firms for experience in the specific claim area and negotiated competitive rates.

Led five member team through claims enhancement project using Six Sigma tools and techniques resulting in two countrywide claims process improvements.

New York, Ny

Managed and trained seven Segmentation Technicians in the Claims Intake Department in initial claim investigation for file development, coverage issue identification and liability evaluation for determination of potential for impact to the excess layer. Developed single page file evaluation form completed by the technician addressing coverage/coverage issues, accident description, insured's involvement, liability evaluation, damages and a recommendation as to the potential for impact to the policy.