Peg Powers Andrae Email and Phone Number

Train all chapter coordinators nationally with use of the Salesforce platform. Ongoing administration of processes and reports.• Wrote a tutorial on our use of Salesforce, covering all necessary steps and actions needed to utilize its functions for our organization, giving coordinators a clear and concise reference to use with training.• Trained each coordinator online, covering logins, all data entry points, and order reconciliation, thus eliminating the need for paperwork submissions.• Clarified the process with clear expectations and timelines, which better equips new coordinators for success using this new platform.• Ongoing support, answering questions and seeking solutions if problems arise.