Peggy Baker Email & Phone Number

Mclean, Va, Us

Mclean, Va, Us

Mclean, Va, Us

Mclean, Va, Us

Washington, District Of Columbia, Us

Washington, District Of Columbia, Us

Leader in the Operations and Technology division, with proven track record of successful delivery Hosting/Engineering Strategy & Execution: Oversee strategy and roadmap with specific delivery responsibility for Data Center Optimization and Transformation program. Multi-year program to move and close existing data centers, transition to Cloud and address security and technology infrastructure needs.Director, Office of the CIO (2013- November 2015): Responsibility for Strategy and Planning office of the office of the CIO and previously Enterprise Shared Services. Act as Chief of Staff. Responsible for the Program and Business Management offices, Demand Management for 30+ Core ITIL Services, Workforce strategy, and Financial Management. Build out the technology strategy framework, metrics, reporting.Director, Technology Execution & Delivery: Responsible for leading a portfolio of applications in Capital Markets Committing and Pricing. Directed the effort for multi-year, multi-phased approach to bring new business & technology architecture to the portfolio while maintaining safety & soundness.KEY ACHIEVEMENTS- President, Women Employee Resources Group- Directed a multi-phase migration to a ITIL services model, including development of initial service catalog& pipeline management tool & demand intake process- Establish Project Management Office; managed ~280 concurrent projects; restructured the office resulting in a decrease of 30%- Developed marketing communications plan & drove successful branding through multiple vehicles- Managed 200+m budget within 1% of Forecast; Drove a 35m reduction in cost

London, Uk, Gb

Financial services worldwide consulting organization, with North American operations headquartered in New York. Member of the leadership team in the banking practice, specializing in lending services consulting, particularly loan life-cycle, automation, and program/project management.  Needs/opportunity analysis with prospective client  Business Development  Delivery/Engagement management RecruitingKEY ACHIEVEMENTS Designed and implemented new system and process for financial operations that would calculate the fair value of the loan on Day 1. Responsible for team of analysts doing business requirements, design and testing. Successfully deployed solution to production on time and within budget.  Led the technology-based Program Office for multiple large scale cross-division initiative, involving over 60 software systems that spans multiple divisions; developed and implemented program governance framework, change management, issue/risk management, standardized reporting, budgeting/forecasting and strategic analysis. Collaborated with business stakeholders to provide senior management with transparency for active decision making.  Successfully managed 20+ team members in both project delivery and financial management, deployed to various projects within client organization. Conducted assessment of Corporate PMO organization, processes and reporting relative to leading practices and current level of maturity. Provided recommendations for enhancement and future state direction. Initiated over $5m in new business within first six months

Amsterdam, Nl

Part of the Financial Services practice focused on a wide range of consulting assignments covering business and information services strategies, product management, and solution design and development.  Needs/opportunity analysis with prospective client  Business Development  Contract negotiations and project implementation Engagement managementKEY ACHIEVEMENTS Engagement manager for project with mid-tier financial institution. Charged with creation and implementation of a retail and mortgage loss mitigation department. Created and delivered vendor assessments, future state process flow, technology requirements, training of team and implementation. Revenue of 500k. Managed process reengineering engagement for Default Management organization, including early and late state collections and implementing of updated technology, including dialer

Independent Consulting to Financial Services market

Santa Ana, Ca, Us

Part of executive team of a newly formed Business Development and Professional Services group focused on technology based solutions for the largest 10 lenders – banks and investment banks – in the country- Needs/opportunity analysis with C Level executives- Solution design – technology, channel and product strategy, and rollout considerations- Contract negotiations and project implementationKEY ACHIEVEMENTS- 5 of top 10 lenders in production or development/implementation stage by May 2008 - Networked and collaborated with independent operating companies to successfully string together combinations of technology, products, analytics, and services to meet customer requirements- Developed business and technical product strategy for long term planning, leveraging industry/subject matter expertise to guide strategy and solution design planning efforts- Identify and analyze solution alternatives, develop cost-benefit models and prepare business cases for change

Washington, District Of Columbia, Us

- Effectively set vision and strategy for multiple B2B technology products, resulting in increased customer satisfaction and significant volume. - Consulted with lender partners to ensure success of solution. - Oversaw product marketing, design and implementations. -Created and maintained effective partnerships to ensure product success.

Bachelor Of Arts (B.A.), English & Education

Bachelor Of English, Education