Peggy Williams

Peggy Williams Email and Phone Number

Internal Communications Coordinator @ Vanguard
valley forge, pennsylvania, united states
Peggy Williams's Location
Charlotte, North Carolina, United States, United States
Peggy Williams's Contact Details

Peggy Williams work email

Peggy Williams personal email

n/a
About Peggy Williams

Customer Service Professional with 10+ years’ experience in customer service relations and team management. I am a motivated team player with a self-starting attitude and a demonstrated ability to exceed performance goals, improve customer satisfaction levels, and solve problems. Also possess the ability to present information in a comprehensive way.

Peggy Williams's Current Company Details
Vanguard

Vanguard

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Internal Communications Coordinator
valley forge, pennsylvania, united states
Website:
vanguard.com
Employees:
19280
Peggy Williams Work Experience Details
  • Vanguard
    Internal Communication Coordinator
    Vanguard Nov 2021 - Present
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  • Vanguard
    Resolution Specialist
    Vanguard Apr 2018 - Present
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  • Vanguard
    Ics Investment Specialist
    Vanguard Jun 2017 - Apr 2018
    Charlotte, North Carolina Area
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  • Conduent
    Team Lead
    Conduent Oct 2014 - Feb 2017
    Charlotte, North Carolina Area
    Provide agents and support staff with assistance in resolving member inquiriesImplement solutions to improve Quality and Adherence KPI’sMonitor agent performance to ensure company goals are metManage escalations to ensure first call resolutionFacilitate trainings and coaching’s to improve performancePerform other assigned tasks
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  • Rocky Mountain Chocolate Factory
    Assistant Manager
    Rocky Mountain Chocolate Factory Aug 2008 - Aug 2012
    Concord, Nc
    Maintained accurate records of company inventoryTrained new employees on policies and procedures to ensure job readinessEnsured the smooth operation of store equipmentMonitored employee performance to guarantee timely service and customer satisfactionPerformed other assigned tasks

Peggy Williams Skills

Customer Service Customer Satisfaction Creative Writing Blogging English Creative Direction Active Learning Knowledge Hungry Learner Strategic Concept Development Social Media

Peggy Williams Education Details

Frequently Asked Questions about Peggy Williams

What company does Peggy Williams work for?

Peggy Williams works for Vanguard

What is Peggy Williams's role at the current company?

Peggy Williams's current role is Internal Communications Coordinator.

What is Peggy Williams's email address?

Peggy Williams's email address is pe****@****ard.com

What schools did Peggy Williams attend?

Peggy Williams attended University Of North Carolina At Charlotte, University Of North Carolina At Charlotte.

What are some of Peggy Williams's interests?

Peggy Williams has interest in Writing, Blogging, Baking, Reading.

What skills is Peggy Williams known for?

Peggy Williams has skills like Customer Service, Customer Satisfaction, Creative Writing, Blogging, English, Creative Direction, Active Learning, Knowledge Hungry Learner, Strategic Concept Development, Social Media.

Who are Peggy Williams's colleagues?

Peggy Williams's colleagues are Barbara Walsh, Edison Fung, Amy Mckeon, Brian Farrell, Willie Alfonso, Bfg Consulting, Harry W..

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