Peggy Sullivan Email & Phone Number

Palm Beach Gardens, Fl, Us

Peggy’s high energy and signature framework connects in a memorable way that results in next-level transformation. With 25 years of experience at Fortune 100 companies her research driven framework has been featured in the media, presented on national stages and is the focus of her new book Beyond Busyness. Working with small teams to companies like Google, Blue Cross Blue Shield, Ingram Micro, USA Today, and United Healthcare, Peggy has traveled the world and inspired thousands with highly actionable and results driven strategies that optimize performance. Her signature 3–step methodology, “The Busy-Busting Process,” is data-driven, immediately actionable, and highly effective at helping her audiences move beyond a cycle of time poverty toward activities that result in peak performance and happiness.Peggy is a dynamic, engaging speaker who can connect with everyone because she speaks from the heart. Powered by vulnerability, bravery, and hope, she delivers inspiring, motivational keynotes at corporate seminars, community events, and conferences on topics such as: Breaking the Busyness Trap: Achieving More with Less, Leveraging the Superpower of Happiness, and Values Management: A Practical Approach to Thriving in a Busy World.Book Peggy here: https://peggysullivanspeaker.com/contact

Buffalo, Ny, Us

Peggy founded SheCAN! to help women step into their personal and professional power. The national non-profit provides women with a number of tools, educational events, on-line learning, networking connections and a supportive community all designed to help women thrive.To learn more, go to theshecannetwork.com.

Minnetonka, Mn, Us

Accountable for optimizing customer experience & operational effectiveness for national customer service division that serviced over 1.6 million customers. Successfully managed a team of 350 customer service advocates that served national customers including Apple, Target, Delta Airlines & Pepsi corporation. Peggy’s result driven approach improved operational effectiveness for key service metrics including: ● Increase in employee engagement and satisfaction by 31% ● Net Promoter Score improvement of over 260%● Reduction in Call back rate; 9% to 4.8% ● Service level; 75% to 82%

Mayfield Heights, Oh, Us

Peggy was accountable for strategic planning, brand awareness and business growth efforts, including the movement toward an enterprise customer-centric value proposition and culture. She led a rebranding effort for 12 international business units without business disruption and improved brand awareness by over 12%. Under her leadership the organization achieved:• 253% improvement in customer satisfaction over a 4-year period.• 110% improvement in Net promoter score • 367% increase in marketing leads and a return on investment of 340%.

Chicago, Il, Us

As Director of Marketing Communication Peggy created award-winning communication programs with high ROI and improved brand awareness for BlueCross Blue Shield business and consumer divisions. She managed a cross functional team that resulted in • Improved brand awareness by 16% with a 330% return on investment • Improved Employee Satisfaction scores by 27% with employee engagement program.• Best of show Award from BlueCross BlueShield association for innovation that resulted in improved customer satisfaction by 14%

Bradenton, Fl, Us

Managed in-house advertising agency for Benderson Development, including all business, products, and services. Developed advertising, promotion, sales support, and channel marketing programs to improve awareness and business growth.

Master Of Business Administration - Mba

Bachelor'S Degree, Marketing