Peggy Kengue Rouchon, Mba Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Certification Processes & Analysis, verifications, sustainable sourcing & supply chainManaging diverse accounts across Latin America, the Middle East, North Africa & West Africa ranging from established Traders, producers, small-scale artisanal miners and leading a team of 3+ members to oversee the entire Fairtrade certification’s value chain and ensure: Fairness, respect of Fairtrade International’s standards, adherence to human rights, ILO-approved Labor code, the IRMA as well as sustainability.• Expanded the company’s client base from 64 to 170, resulting in 106 new accounts.• Provided key market insights that shaped the business expansion strategies for new products and services delivered, resulting in 2% revenue increase from a total of 20M Euros generated sales.• Ensured ethical trading throughout the entire value chain through: Risk Management, Query & conflict resolution, supply chain analysis/management and project life cycle management.• Reviewed audit reports, monitored the implementation of corrective measures• Increased customer satisfaction by improving communication and accessibility.• Led a team of 3+ members• Ensured ESG compliance with clients’ supply chains.

Led a team of 5+ sales executives to establish, and grow 2 new lines of products within the local & continental shipping and order management sector.• Conversed Business Intelligence into Strategic Actions by identifying a need in the market which resulted in the strategic & successful launch of 2 new product lines generating over 1 million rands in the first year.• Led a team of 5+ sales executives, establishing tasks, deadlines and sales targets/quotas which were all exceeded.• Developed innovative strategies for new market penetration and expansion.• Sourced & Developed strategic Partnerships with larger shipping & order management solution companies resulting in greater customer reach.• Facilitated the successful merger and acquisition of the startup by combining information and walking the buyer through business strategy, financial statements, and important customers and partnerships.

Cape Town Area, South Africa

Managed over 200 accounts of Fortune 500 companies and ambitious scale-ups companies across the USA, EUROPE & AFRICA . Led a team of 5+ sales executives to provide solutions and innovations to help those companies move their business forward, resulting in strategic brand positioning, new market penetration, responsible battery metals sourcing, high value projects collaboration, strategic networking and information solutions.•Managed & Grew accounts to a total of 200 across the USA; EUROPE & AFRICA through Trend, Market & Competitor Analysis which led to over 30% revenue increase across all projects (DRC Mining Week ; Nigeria Mining Week; East & Central Africa Mining Forum; Kamoa Kakula Solutions’ Demonstration).•Led, Developed and delivered strategic projects which resulted in over $3M direct sales.•Led, prepared & achieved the successful individual market penetration of companies within the mining value chain which included Financial institutions, Renewable Energy , Oil & Gas, tax consulting firms, Law Firms, EPCs & METs companies.•Led successful marketing campaigns using Emails, CRMs (Hubspot and Salesforce), Calls (cold calls), social media (social media status), Targeted industry events ( PDAC; Mines & Money; Mining Indaba; DRC Mining Week; Nigeria Mining Week and Africa Mining Forum). Results: 30% increase in leads generated; strong social media engagements and successful up-selling opportunities.•Enhanced customer satisfaction by delivering tailored products and services’ presentations, winning proposals, resulting in 100% client retention rate.•Managed sales executives and enhanced team’s proposals and presentations through Training, Coaching & Mentoring. Sold autonomous and automation solutions for over $10M in sales.•Optimized cross-functional collaboration within departments and teams.•Managed over $2M budget and prepared periodic financial budget reports, weekly and monthly business review, planning forecasting and KPIs.

Gabon

Global Key Account Manager (Third Party Logistics & supply chain) :• Managed and handled customer’s supply chain for Cargo shipping logistics (Truckload, LTL, intermodal).• Grew clients’ portfolio by 85%• Managed suppliers, including procurement, cost and contract negotiations as well as management.• Led a remote team of 10 sales executives and increased overall revenue by 70%• Sourced and developed new partnerships for the company's growth.• Facilitated the merger and acquisition process of the company.

Cape Town Area, South Africa

Managed sales (B2B & B2C) for The Lufthansa Group: Austrian Airlines, SwissAirlines, Lufthansa Airlines, Brussels Airlines (B2C & B2B). Achieved and exceeded sales targets/quotas per markets:• Managed and exceeded sales targets/quotas for B2B & B2C sales by 100% for Canada, the Northern African region and the Benelux Market (Belgium & Luxembourg). • Enhanced and improved Customer Service by implementing process improvement (Atlas), thus increasing customer satisfaction and retention by 20%.• Managed & Built relationships with all stakeholders thus creating brand loyalty & trust.

Master Of Business Administration - Mba, Project Management

Advanced Excel, Certificate

Worksheets and Formulas Data Analysis PivotTables and PivotCharts

Post Graduate Certificate, Business Systems Analysis

Bachelor’S Degree, Bachelor Degree In Project Management

Bachelor’S Degree, Financial Accounting

National Diploma In Management, Management

Advanced English / Toefl, English