QHSE & Compliance Manager, Shell account in BELUX at CBRE Global Workplace Solutions (GWS): Drive QHSE behavior and culture both internally as externally to assure safe and high quality delivery of our FM services.QHSE management:* Responsible to implement and roll out the HSSE strategic plan defined by CBRE in BELUX. Assure procedures are compliant for Vca and ISO certifications.*Shell QHSE Manager counterpart* Accountable for understand, deploy and apply all Shell/CBRE HSSE rules and guidance (PTW, W@H, Hot works, Global contractor HSSE framework, 6 Biggest Risks, Safety passport, …)* Ownership, follow up and coordination of the yearly HSSE plan* Drive Safety culture on account team as well as towards our supplier base to improve supplier safety behavior* Shell custodian and HSSE trainer * Initiate safety best practices * Follow-up and audit Suppliers QHSE performance (field and office audits)* Management of safety council events Compliance Manager * Monitor, audit compliance systems to ensure their effectiveness* Review or modify policies or operating guidelines to comply with management of change policies)* Drive Continuous improvement * Advisor on TA3 and Shell GIDS requirements*Accreditation of new L3 contractors*Audit suppliers, mobile technicians and operations team on compliance requirements

Regional Customer Service management of petrol stations in BELUX at Global Workplace Solutions: major projects, operational maintenance, legal matters & HSSE Strong focus on Customer Service communication, Continuous improvement and HSSE* customer service management: providing advice to customer, follow-up KPI's and services* financial management (Capex, Opex, contract negotiations and follow-up)* project management: manage projects such as renewal projects petrol stations, implementation of new processes* provide assurance in CAPEX projects, hand-over process* manage legal controls & critical equipment inspections* communicate with the Lead Regional Operations Manager and operations’ team* develop and maintain constructive and cooperative working relationships with stakeholders * auditor of contractors * document management and process improvement* HSSE Custodian for Shell HSSE requirements and roll-out of HSSE processes* SPOC for HSSE, LOPC issues* team management* train team members and stake holders on technical matters, HSSE, business processes------------------------------------------------------------------------------------------------------------------(Los Angeles, September 1, 2015 – CBRE Group, Inc. (NYSE:CBG) today announced that it has closed the acquisition of Johnson Controls, Inc.’s (NYSE:JCI) Global Workplace Solutions business.)

Project Management & Facility Coordination of Shell petrol stations in Belgium and Luxemburg: legal controls and maintenances as well as projects• communicate with the Regional Operations Manager, client and suppliers: assess the status of the planned work, new orders, processes • data analytics in Maximo: work order flow, PM’s, jobplans, SLA• ensure that all correspondence from call center vendors, project organization and substations are followed, monitored and archived • call center: delegate tasks, training and people management • ensure continuous improvement on processes, savings• monitor outstanding orders outside (SLA, KPI)• monitor offers, purchase orders and invoices• project management of Shell projects• manage all legal controls• manage all critical equipment inspections• generate management reports, statistics• HSSE: coordinate near misses and HSSE courses (safety passport, safety day,…)• organize and coordinate internal and external meetings, conference calls• communicate with all stakeholders (N/F/E/G): client, suppliers, PMC, colleagues

Trainer of soft skills (leadership&Coaching, management, communication, ....)Consultant Learning content developper

• roll-out of: Retail: 100 stores in Europe (implementation of POS system and back office) Petrol: 124 Petrol stations in Belgium (software upgrade) Petrol: 108 Petrol stations in Belgium (implementation of POS system)

Project manager/teacher-coach of commercial clerks and management assistants

Project Coordination: roll-out of 850 selfbanking units Gemeentekrediet (Dexia)