• Follow company policies such as assisting with responding to inquiries and any other requirements for the processes as outlined by your department leaders; • Manage accounts receivable, daily, monthly and annual reporting, cash handling, banking, processing purchase orders and invoices, and other duties;• Build and strengthen relationships with existing and new customers and vendors to enable strong business relationships;• Maintain a calm and welcoming demeanor while multitasking to handle guest and employee interactions at the same time as in coming calls and daily tasks;• Follow all company and brand standards to manage the property, services and our people.

• Maintaining the cleanliness of all guest rooms and public areas• Ensuring guests feel that they are welcomed and appreciated• Respond to guest requests, concerns, and complaints quickly and efficiently

• Managed administrative affairs of the French department• Organized the academic conference between universities in Taiwan and China• Organized the 1st Taiwan-France Presidents Forum